Time: Sep/20/2018 (a month ago)
Visit Shea Marr for your microblading and lash extension needs!! She is AMAZING at what she does and is budget friendly! Her room is always kept clean and relaxing.
Time: Oct/20/2018 (2 weeks ago)
Clean, friendly, affordable/. Lacking in atmosphere/. I had the best pedicure I ever had/
Time: Jun/23/2018 (4 months ago)
I had good service and everyone was nice. But it has been less than two days and my nail fell off. The lady who did my nails thinned them out too much. The design on my nails are beautiful but this is unexpectable.
Time: Sep/03/2018 (2 months ago)
As loyal & frequent Friday morning customers we were very surprised to receive a text informing us that children were no longer allowed to come to the nail salon unless they were “up front with a supervising adult.” As a result, we have rearranged schedules, paid for sitters, etc. in order to comply with this “new policy.” Interestingly enough, each time we have visited since this “new policy” came out, there were multiple other children unsupervised, walking &/or running throughout the salon. Our problem is not necessarily the rule itself, as you have that right as a business owner---our problem is that it’s not enforced across the board. We are paying additional money to babysitters or for family member’s gas in order to follow your rule. However, others are allowed to still bring their children in to their appointments & are left unsupervised?? The hypocrisy of this made us question that initial text. We wondered, did that text go out to everyone? Or just a select few? After asking several friends who are also customers, we discovered that it did NOT go out to all customers. It did only go out to a select few. Namely, these two Friday morning regulars!
We understand that some people may not want to be around kids during their spa treatments. We understand that this might be the ONLY time some people are away from their children. What we don’t understand is how you get to pick & choose which kids are allowed & which kids aren’t. A policy is a policy, across the board, otherwise that’s just poor practice & shady business!
We can only assume that someone must have complained about something with our boys. If there was a concern or a complaint about our kids, would it not have been much easier to just pull us aside & mention it? Rather than haphazardly claim to have a policy on no unattended children? It’s actually a slap in the face, to see other people’s children sitting up front by themselves or walking around by themselves, knowing that we were targeted with the anti-kid policy & knowing that we’re paying even more to accommodate your “policy”.
We have both taken this situation very personally—especially since our children are extremely well-behaved and as previously stated, we have both been loyal customers to our nail technicians! My 4-year old probably spends 95% of my time there in my lap or someone else’s. Our 10-year olds spend the entire time playing on their tablets & cell phones, up front, not bothering anyone. You yourself actually GAVE OUR CHILDREN QUARTERS FOR CANDY during their last visit there & stated that you were giving them quarters because they were so well-behaved!! Anytime we came in to the nail salon, all of the ladies who work there are excited & greet the boys, engaging with them. Anytime we came in without them, they always ask where they are & why they aren’t with us (prior to your “policy”).
Also, because of this “policy” another former client (who followed your “policy”) was unable to have her young son sit on her lap (a moment they live to share) during her last appointment before leaving for a 9-month deployment!
As a result of this deliberately rude act of targeting only certain customers, not only have you lost these two Friday morning regulars who already had appointments scheduled for the next few months, you’ve also lost the business of the 3 additional ladies who come with us to appointments. We will be sure to post our reviews on all sites as well as this open letter to let it be known how you conduct your business & your total disregard for anyone’s clients other than your own. If our kids aren’t good enough for your business, then neither are we. We’ll assume that with the type of business ethic you present with, you won’t be making up that lost money to your nail techs!
Sincerely,
Former but now unsatisfied customers
P.S. Our experiences with the nail techs has always been wonderful. This review in no way reflects upon our experiences with THEM. It is merely based off of the deliberately exclusive "policy".
Time: Nov/01/2018 (a week ago)
Such good ladies...great artists as well
