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BUSINESS
Pronails
5701 West Slaughter Lane
Austin, TX

Rating:
(3)

HOURS
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Aug/13/2018 (a week ago)
I’ve been going here for awhile now and even though it’s close to home will definitely not be going here anymore! First off they are rude and show you attitude, second they don’t even hide the fact that they are talking about the customers in a different language. I’ve witnessed this happen over and over several of times, but this last time was the absolute last time I’ll support a place that is so rude and disrespectful. They were obviously talking about the girl next to me you could see it made her so uncomfortable, at one point the manicurist actually stood up looked over at the pedicure area and said something and they all started laughing. It’s disgraceful and rude, and if they cannot understand how this can affect their business they do not deserve to have more business. Also they reused the cheese grater from the last customer on me and all they did was rinse it off in the dirty pedicure tub water ughh I wanted to puke right there! Stay far away!

Time: Jul/20/2018 (a month ago)
My daughter goes here regularly and I’ve been a few times with her. Since I have recently moved closer to my daughter, I decided to switch to them! First, they hand you a menu of mani & pedi offerings and you select what you want. That’s ok - most salons in the area do that. I wanted the basic mani and “special” pedi and it was going to be $50 (basic mani & pedi combo is $45 + $5 for the upgrade on the pedi to the “special”). No problem! First, the attitude just stunk with most of them. But, fine! I sip my wine and turn the massage chair on and wait to be pampered. When it was all said and done, I was charged $70! They said that I said I wanted the $35 mani and $35 pedi, which I did NOT and I didn’t even receive! The pedi wasn’t any more than the basic with an added exfoliating scrub. The $35 pedi is suppose to include special treatment for hydration or aging skin or whatever you select. I didn’t select any of those and didn’t receive them! Plus, the pedi wasn’t even good! She didn’t file or cut the dry skin around the toes and barely even filed the toenails! The mani was “ok” and the manicurist was at least nice, but not for the prices! When my daughter and I went a few weeks ago, they charged her $35 for a child’s mani and pedi and charged my daughter-in-law much less for my other granddaughter. After reading the reviews, it seems that they overcharge ALOT and that can’t be chalked up to mistakes! It seems more like a scam to me. Especially since the manager has a “care less” attitude about it and made no attempt to make it right. They won’t get my money anymore and I’d sure get the prices up front if you decide to use this place!

Time: Jul/07/2018 (a month ago)
Acted like they were doing us a favor doing our nails!

Time: Jan/09/2018 (7 months ago)
I've been going here for a few years now and have built a great relationship with Amy. She goes out of her way to make me happy. She'll recommend certain colors for me if I havent matched my colors well & does a great job everytime! Ive had a few of the others do my nails when Amy wasn't available & I was happy with their service as well.

Time: Jan/23/2018 (7 months ago)
I feel they are very mean to new people. Earlier i used to go there often, and once i saw how they treat new people i just couldn't go there. It's not that they will say bad or argue, but in subtle ways, be condescending. And they surely charge a lot, i don't know what for.





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