Time: Jan/12/2019 (2 months ago)
I've been going to Queen Nails for years. I had stopped going due to a lack of customer service. I had an emergency Dr.'s appointment and I wanted to get my nails done. The nail salon closes at 7:00 p.m., so I went straight there after work. The door was still open at 6:45 p.m., so I was under the impression that I could get a regular manicure rather than my usual marble design I'd get done by Tony. Due to the late hour, I knew I would'nt be able to do the marble design, but Tony refused to do my nails at all. It has always been my experience that nail and beauty salons lock their doors at least an half hour before closing time, or at the specific time listed on the door in order to finish working on the remaining customers. I was very disappointed because I was a loyal customer to Tony for years, and I felt that, he could've helped me out this one time since I had an Dr.'s appointment -- not to mention, that I'm a very generous tipper and would've been extra generous with my tip had he done my nails. Customer service is very important to me, and I don't think Tony valued me as a customer.
Time: Nov/01/2018 (4 months ago)
Have been going there for a very long time very consistent on a good day be expected to wait no less than an hour and a half..for me it's worth the wait
Time: Oct/14/2018 (5 months ago)
Wait time is long but they do a great job
Time: Jan/19/2019 (a month ago)
Hellen is the best for pedicure
Time: Aug/15/2018 (7 months ago)
Good job nice people just sometime the line us long but im definitely referring them
