Time: Nov/25/2015 (2 years ago)
Choosing this salon was the biggest mistake of my wedding. First off when booking the salon it was very difficult to get Nicole to return my calls. My bridesmaids and I had our hair and makeup done at the salon. The girls that did their hair and makeup were wonderful. I was to be done by Nicole, the owner. She showed up over an hour late to my appointment. Once there, she puttered around for about 15 minutes before starting on me. My hair looked just ok. It looked exactly as it did at the trial, although she swore it would look fuller on the day of the wedding (it did not). My makeup was completely wrong. The colors she used were different than the trial I had only 2 days before (and she had taken pictures). You can't tell I am wearing any make up in my wedding pictures - I look terrible in them. I also paid to have a tattoo on my back covered up. It looked like she slapped some thick makeup on which was the complete wrong color for my skin, and didn't blend at all. I couldn't even say I wanted anything fixed because due to her incompetence/tardiness we were running incredibly late for my wedding. Not only would I not recommend this salon, I strongly urge you to choose someplace else.
Time: Feb/28/2014 (4 years ago)
I'd given Dolcissima a 2 star review on Yelp. Nicole (the owner) called me to tell me that Yelp was a scam. Funny, I've been using it for reviews for years and rely on Yelp to find new things I haven't tried. I generally find that a place lives up to it's good/bad reviews. I always cancel out the glowing 5 stars given by people with 1 or 2 reviews and do the same for the 1 star (and few reviews).
I've found business owners who don't give a customer a great experience point the finger at EVERYONE else (the Reviewer! Yelp! Facebook! Don't believe any reviews! Unless they are glowing!!) - that really really ticks me off. Take responsibility for the fact YOU, the owner, need to address criticism.
Anyway...Nicole called me and went into this tirade against Yelp. Then she told me that Karen (who asked 2 different people to TRIM my pixie until Nicole finally end up cutting my hair) had been new, but she has come a-long way and is doing awesome. Then she told me she would love to do my hair (free of charge) for a hair class. I told her to contact me in January or February. In the meantime, I noticed all her "bad" reviews on Yelp were hidden. I guess she couldn't hide mine because I have been reviewing (both good and bad) for a few years.
Well, she never contacted me. What Ev. There is nothing worse than a business owner who blames the customer or makes excuses for a poor experiences or so I thought until I ran into the business owner that blamed the customer, promised to 'make it right' but never carried through.
Time: Jun/30/2014 (4 years ago)
I recently went to Dolcissima to get my hair and make-up done for a Boudoir shoot for my fiancé's wedding present. The girls at Dolcissima gave me exactly the look I described to them. I appreciated the fact that they listened to what I wanted and did not get carried away with their own vision or what they felt like doing. Missy gave my hair lots of volume and curl (it lasted all day) and Jen nailed my make-up. I felt beautiful. I highly recommend.
Time: Mar/25/2013 (5 years ago)
I had my hair done here for my brother's wedding a couple of years ago and liked it so much I'm having my hair done there for my own wedding in a few months. I just had a trial done at a bridal show. Nicole listened to what I wanted and nailed it! I have family members who have been customers here for years and have always had great things to say.
Time: Dec/07/2013 (4 years ago)
Love this place. My daughter introduced me to it several years ago and Nicole has been doing our hair for years. its a very contemporary place with great staff. Nicole will be doing hair for my daughter's upcoming wedding.
