Time: Feb/10/2018 (a month ago)
I used to go here religiously. I'm not sure what has happened in the last year, but the quality and the service has gotten really bad. I witnessed other customers being told that the staff doesn't do poor work and nail polish will chip in 2 days...2 days. All the poor lady said she did was the dishes. I got a pedicure (which was okay) and sns dip, and when I expressed a concern that my toes wouldn't match my nails, they disagreed and said the color was from the same company so it would be the same.... Not even close. Also, when I ask for a manicure I expect my cuticles be addresses. She didn't even touch them and was in such a hurry for me to get out of her chair, that when I asked " should I wash my hands now?" (Because that's normal) she said yes and then quickly followed me to drop my purse off on the sink. I'm done with this nail salon.
Time: Nov/16/2017 (4 months ago)
THE WORST NAIL SALON IVE EVER BEEN TO!!! I came in with an appointment and they acted like I was a burden. my pedicure looks like I did it my self and my nails I got are decent at best. the lady who did my pedicure was nice but the man who checked me in obviously thought I was a waste of time....maybe cause I'm 25 with blue hair....but I'm actually in the service industry and take pride in my nails so pay a pretty penny for them to be done every 2-3 weeks since I am very rough on them. I let them know I was a first time customer and asked for prices...everything was $5 more...ok??? sure I'm used to paying 60-70 for a full set and pedi...but because I want a long point its $5 more? asked him to clean up my nail bed and get under my nail....didn't do it, just glued some tips on and dipped on the powder...awesome ill do it when I get home. my nails are the same length but that's about it, had to shape a few when I got home as well. they are not smooth on top as they look like rolling hills, but didn't say anything since i had asked him to touch up or shape more as it was. I was just ready to get out before I said something that wouldn't of been polite. the only thing pleasant was the older ladies that were sitting near by that very friendly unlike the staff. sorry for coming into your salon for the first time asking for a little pamper while I'm visiting family on vacation...also will be moving here and letting people know not to come here.
Time: Nov/08/2017 (4 months ago)
My daughter and I have been there twice. We should have learned from the first time. But we decided to give them a second chance. They were very rude the first time, and it took us forever to get a set of nails done. They filed the side of my finger by rushing and not looking. They were too busy talking to each other.
The second time we never even got to a chair. We gave our name came in and sat down, somebody else came in they took her and seated her. Then I overheard one of the techs sternly telling an old woman to keep her hands still. She told him that she had Parkinson's disease and it's the best she could do. Several techs then had the nerve to start laughing at her. She looked like she was going to cry! We stood up told them what we thought of their horrible behavior and left, we should have learned from the first visit and not have come back.
Time: Oct/12/2017 (5 months ago)
Ask for Jennifer she's great, haven't had anyone else yet. Little bit of a wait but my nails are amazing
Time: Sep/12/2017 (6 months ago)
I had been to this salon once before. The pedicure was great but the full set was painful. I kept cringing as the lady ran the file over my cuticles continuously. I left with blood around 8 of my fingernails. I went back today figuring I wouldn't need much done since I had decided to go with gel. All I wanted was my toes and nails to match. You would have thought I had asked for a unicorn! After several failed attempts to explain to this person that I didn't care what color grey we used as long as they matched, I finally just said...ok. She was rude and spoke to me like I am stupid. I told her I felt she was being dude at which point she yelled at me. I will NEVER go back there. There are way too many choices of nail salons. Why be treated disrespectfully . I simply drove across the street to another one I had never been to and had a great experience! And even got matching toes and fingers! Crazy.
