Time: Jul/18/2017 (a year ago)
Charged someone I knew $18 for a full set but charged me $28. I took my business else where and paid $35. Better customer service and way better quality. I would not recommend this place ever. They give people who write good reviews discounts so maybe that's why there's more stars than they actually deserve. As the other review said horrible customer service and they are really rude.
Time: Jan/17/2018 (7 months ago)
Came in to do a Pedi. Asked me to pick a color. Grabbed my color and was about to sit down, then 2 others came in. She then told me to leave and come back in 40 minutes. Well, i'm not coming back!
Time: Jun/25/2018 (2 months ago)
They are pretty good, reasonable prices .
Time: Oct/30/2016 (a year ago)
They are fine for normal mani pedi. I got a gel mani full set, have to be specific at time before paint about shape and everything.
Time: Apr/15/2016 (2 years ago)
I made a 4:30 appt for a pedi and walked in to find two people getting pedis and two sitting with their feet soaking waiting to start. Right away I knew something was up. They guy asked ns to take a seat and wait, about 3 minutes later another lady walks out and asks if she can help me and I tell her I have a 430 appt for a pedicure & she asks if I can wait. I ask how long and reiterate that I have an appointment. She says 5-10 minutes & I asked is it actually going to be that because I have somewhere to go. She then says it'll actually be 20-30 minutes because the other people just walked in (the people soaking their feet and they have to do them first. I say well I have an appt and she says well your 10 minutes late (their clock says 4:40) & I reminded her I got there 5 minutes ago so maybe I'm 5 minutes late. She says so then you have to wait 20-30 minutes. Note-- she has not said sorry, been nice- she has solely been rude & insistent that it is all my fault & it's totally ok to make someone with an appt wait till 30 minutes after their scheduled time. I say that's ridiculous & what's the point of an appt & storm out. Not that she seemed to care. I should've known when they didn't ask my name when I scheduled the appt. when I got to my car I took out my iPhone to call another nail place & guess what-- it was 4:34!! I had been on time!! Their strategy is clearly just put anyone who walks into an empty chair if they have one. If they don't they are rude & could really careless about you. While I was waiting initially before the woman came out they ignored a girl who walked in behind me for a good two minutes.
I had been here one other time and they were very rude to a woman who came in & said she had an appt With a nail tech who wasn't in. They said there was no way & another worker walked out & yelled at her that there was no way she called earlier that day for that tech cause she's the only one who answers the phone. They clearly have no manners & no idea what customer service is. Stay away!!!!
