Time: Jul/26/2021 (2 weeks ago)
I love the services I received, nails shaped and painted well. Just wish they would vocally tell me and explain the extra charges before doing the extra services. What if I don’t want a fake nail? $5 extra charge.
Time: Jun/30/2021 (a month ago)
By far the best nail salon in South Florida! The nail techs are highly skilled and the salon is always extremely clean. I lOVE the receptionist. She is super accommodating and always greats me with a smile. No other salon can compete with The Nail Lounge. 100000 stars!!!!
Time: May/08/2021 (3 months ago)
I found this salon and decided to go based on the reviews and distance from my home. I made an appointment for a specific day and when I arrived they didn’t have my appointment because the girl I spoke to put me down for the day before; she had offered it as an option but I turned it down because I already have a weekly appointment for that time and wouldn’t be able to make it. After a sour start, I sat with Vicky who completely turned my experience around. She was amazing and very detailed! BUT the next morning as I was typing on my computer, my nail polish got messed up and chipped. I called and tried to book a spot to get it fixed. They did not try to accommodate me at all!!! I went to get my nails done for Mother’s Day and now have an ugly nail and have to wait days before getting it fixed. I’ve been a nail tech and I used to work in nail salons and when a situation like this occurred, we would squeeze them in no matter what. I spent $81 at one shot and still after 2 days have not been able to get ONE nail fixed that chipped when I got gel done so that this wouldn’t happen! Maybe I just had bad luck with this place and it’s really sad, because the reviews were so good! This is how you lose customers that were willing to come back!
Time: Jun/25/2021 (a month ago)
This salon is so inconvenient. Literally EVERYTIME I call for an appointment they are booked weeks out . Ridiculous. I need a salon that’s more convenient . The last time I was able to get into this place was about 2 years ago , and the staff was rude anyways .
Time: Mar/03/2021 (5 months ago)
Lai did such an amazing job on my nails and best of all she did even better on my ingrown nails, she got everything and was super gentle when most techs have made me bleed. The aesthetics of the place is super nice and it's all very clean. This would be my go to if I wasn't moving out of state.
