Time: Mar/27/2019 (a month ago)
So happy I found this place! I have been to so many around the area but this is definitely my favorite! Kevin did an amazing job and pays so much attention to detail! Very pleasantly surprised! Thank you for such a relaxing experience !
This is nail dipping powder #116
Time: Apr/22/2019 (4 weeks ago)
So glad I gave this place a try! Tommy did my pedicure and I could have sat there all day and let him massage my feet and legs! I was so relax and comfortable I didn't want to leave! haha!! He took his time on me and my toenails look amazing!! I came here because they had great reviews on Google, so I wanted to share my review as well. I will only use this nail salon from now on!
Time: Apr/11/2019 (a month ago)
November 2018
The customer service here is great!! They are very personable and take pride in their work product. They always take their time and make you feel like a valued customer! The place is always very clean!
Fast-forward to March 2019
I can honestly say I really like this place, but I had a incident that left me thoroughly disappointed. During my next to last visit, I was informed by the nail technician half way through my fill-in process that I was developing fungus under one of my nails, but she proceeded to do my nails, which left me very disturbed. She suggested that since I was disturbed I should give my nails a break. Therefore, the next appointment I did just that. From my past experiences I have always used the soak off method, but instead of soaking my nails off, she used a fake nail to slide under the acrylic fill-in to pop them off. Which was a little painful. I asked her several times if she was going to soak my nails, but it’s almost as if she ignored me. Needless to say, during this process she literally ripped my nails off. My nails are naturally very thin so they did not stand a chance. It’s just very unfortunate that she did not soak them off and now I’m left with damaged nails. But the issues I have are did I develop fungus at this location and the guy over the phone told me $20 for nail removal and basic manicure. But once I got there the nail technician charged me $25 for ripping my nails off and I did not even get them painted. I’m so disappointed.
April 2019
I changed my stars to even lower because it’s horrible customer service when the owner replies and tries to justify their actions with excuses and accusations instead of owning up to their mistakes. Please do not tell me what I said...did I even talk to the owner over the phone?
It saddens me, but unfortunately I will not be returning and will not recommend.
Time: Dec/19/2018 (5 months ago)
What else can I say? I love this place!!!!! They always treat me right, customers service here is the best, very friendly, I always feel comfortable being here. Jane & Tan always do good on my nails, dipping powder here does last longer then other places I’ve been to around the area. It lasted on me 3 weeks or more. And the pedicure here are the best, long massages and very relaxing atmosphere 👏👏👏👏
Time: Jan/03/2019 (4 months ago)
First time here but I love this place! The guy in the front does a really great job on my nails... I think he’s the owner. I love the shape and he’s very gentle and cute.
