Time: Dec/16/2019 (a month ago)
I had a very unpleasant experience at this salon on Friday 12/13/19. Katie called me when she left Majestic Nails an encouraged me to come to her salon. After a while I did. I went there for quite sometime and referred several people. Due to my work schedule and often having to wait for over 30 minutes for my appointment I stopped going. I continued to refer people there. I retired and had more time and called and made an appointment. When I walked in, Katie acted like she didn’t know who I was and questioned why I was there. I had called a week earlier and specifically asked Nina to schedule me with Katie. Received very poor service and was treated very poorly. Was surprised there were only 2 people working. I used to go there and it was very busy- not the case now. Loan worked for Katie for several years- wonderful technician. If you are looking for her she is at Noire- Bell Tower. I was very disappointed in how I was treated by Katie and
Nina.
Time: Jul/26/2019 (6 months ago)
Hi my name is Evelyn and I just moved to Fort MYERS on june 25, 2019. One of my biggest concerns was if I was going to fine a great nail salon and if I was going to find a nail Tech as great as my nail Tech back in New Jersey that I've been going to for 7 years. Well on july 9 I found a place and when I left I was Disappointed my nails only lasted 2 weeks. I had gotten a full set of tips with the pink and white acrylic powder. I started doing some research on Google and found IV nails & spa.
I read all the reviews and was very impressed with the reviews. So I made an appointment to day to go have a new set a tips with the pink and white acrylic. And a pedicure. When I walked into the place I was WOW. Beautiful. I was 20 minutes early. I sat and was very relaxed. Katie the owner had directed me to the pedicure chair gave me a menu to choose a beverage and what kind of pedicure I wanted to receive today. I felt like a Queen. And I left there to 200% Amazed how beautiful my nails looked. I even mention to Katie that they even looked better then how I had them done back in New Jersey.
Katie Has just gained a new perminent customer. Thank you for your service for your great personality for listening and paying attention to the details when I was explaining to you how I wanted my nails to look. Can wait for my next visit. And I had a wonderful Pedicure as well. Hector who did my pedicure was very nice as well. Thank you again for a great pamper day.
Time: Apr/27/2019 (9 months ago)
Katie is nothing short of amazing. Call ahead and grab an appointment, especially in snowbird season. She’s so good at what she does that she keeps very busy!
Time: Jul/04/2019 (6 months ago)
Amazing customer service and they did a gorgeous job!! Love the atmosphere...will definitely be going back
Time: Jul/07/2018 (a year ago)
I just moved to the area and wanted to find a great nail salon and I did just that. This salon is amazing, great customer service and does an amazing job. They take their time and really spend time on your nails and keeping you relaxed! I couldn't have asked for a better experience! Katie is so talented! Not to mention you get a free drink including wine and beer making it even more relaxing! You need to come here! I'll be back! :)
