Time: May/26/2021 (4 months ago)
Robert Campbell took great care in making sure things were done right. Jesus and Leonardo were exceptionally courteous and professional with everything they did and were extremely helpful in sorting out some problems that cropped up because of the work we were getting done. Very happy with the work and the attention to detail! Thank you, Robert, Jesus, and Leonardo. Job well done!
Time: Jun/11/2021 (3 months ago)
I requested a quote from Home Remodeling Contractors. Robert came to my house. He did a quick walk through but did not spend any time discussing details of what I wanted. (I've had other contractors spend more than an hour discussing details on their first visit.) Robert said he'd have to come back with more crew members to give me a quote. I was still interested in getting it from him so I sent the following message:
"Robert, Thank you for stopping by today. I have attached a list of the work we talked about. I also have attached the second floor before/after plan to remind you of what I want to be done up there. To keep my costs down, I'd like to purchase materials myself for you to pick up. Does that work for you? Also, do you have liability and worker's compensation insurance?"
My questions seemed reasonable to me. I never heard back from him. That was EXTREMELY unprofessional. All he had to do was answer me. A polite "no" would have sufficed. If the quality of his work is like his professionalism, I'm lucky I didn't hire him. Bad vibe. My advice: find someone else to work with.
Time: May/26/2021 (4 months ago)
I give Houston Remodeling Contractors a 5 star because the great experience we had hiring Mr. Robert Campbell. From the first call he was very responsive, professional and work extra hours to come the same day to inspect our home during the February 2021 Texas Snow damages defects. With very high technology equipment, Mr. Campbell took his time to diagnose damages, and provide a plan to resolve the broken pipes, wet ceilings , wet walls and wet kitchen area. His team was scheduled to come and begin the repairs within the next business day. Mr. Campbell was in charge of being present making sure the team was in place, in time and checking at times the progress of the repairs. If you are looking for professional, effective and honest contractor do not hesitate to contact Robert, be ready to get things done.
Time: May/25/2021 (4 months ago)
I worked with this company to have my mom's restroom remodeled at her house. The owner, Robert made it seem as if his workers were all in house and communicated that the restroom remodeling would take up to 2 weeks. Come to learn that he was contracting in workers who did a great job on the restroom but in terms of the deadline presented it took roughly 3-4 weeks. There was lack of communication on Robert's behalf and he lacked professionalism. To the point where the question was brought up on if he should continue on with the project. He even tried to force a tub of his choosing that was not signed off on to be installed. If we could have worked directly with the staff in which he hired in and not him, that would have been ideal.
In response to Robert's false accusations regarding my family. That is not TRUE as "my family" did not eliminate me from the project as I was still heavily involved just chose not to interact with him due to his lack of professionalism. If you read the reviews below, other people too have experienced the same working with him. My mom as well spoke on how unprofessional he is but she wanted to keep the peace. It's is not true to say that I wanted to sabotage the project considering I paid to have the project completed. Based off my experience working with Robert Campbell who even went as far as to ask what I do for a living during the first initial encounter which was inappropriate. He is very condescending and I do not recommend working with him nor his company and I can speak on behalf of my mom/my family who feels the same way and would not recommend this company.
In reference to my family dealing directly with him, it was my mom, who ran all communication passed me before decisions were made with ensuring Robert communicated to us all via a group message since he could not be trusted.
I hope that no one else has to experience what we experienced working with him.
Time: May/27/2021 (4 months ago)
They do awesome work and will recommend them to anyone I know. Robert is very communicative and always keeps me in the loop on what’s going on. They have done several projects for me and I will continue to use them. Highly recommend
