Time: Aug/31/2018 (a month ago)
I went in with two of my daughters on a Sunday experience was good, went back on a Wednesday to get dip nails to match my pedicure they could not match I was highly disappointed. So I went with a different color, the next day i seen I had a crack and went in to have it repaired and the owner wanted to try and convince me it wasn't a crack and I shouldn't have examined his work like that and he had good products. What he said he was going to do he did not, which was add another layer of dip instead he filed my nail added a clear coat and said their you go. I will not ever go back to this shop. On Sunday it was 3 spa pedicures done and all this talk about excellent service and products, they did not live up to the expectations and the owner debated and argued with me and my daughter about the crack. Don't patronize this establishment you will be disappointed.
Time: Sep/02/2018 (a month ago)
I have patronized this establishment many times before, for pedicures, and the dip powder, and have been never less than satisfied. I came in one afternoon with my mother and sister for pedicures and the service was amazing, my mom wanted her nails done but due to timing we were told to return on Wednesday due to it being a less busy day. So we arrived around 8:30 am on Wednesday assuming the business opens at 9:00 am. The workers arrived at 8:42 and 9:05 am they turned on the OPEN sign. When I call to see what time they open, being that the sign on the door said they open at 9:30am the man very rudely told me 9:30 despite the "OPEN" sign being on. We left and I called and made an appointment with the owner for him to do the dip powder with tips added on my mother nails. When we came for the appointment, the owner recognized us and said " my people will take good care of you, they are really good" he immediately brushed us off on the other workers. He sat there complaining about paying bills. Then my mother was passed between two workers before they wanted to play musical chairs as far as what seat for her to sit in. They dipped her nails twice and I've always had it dipped 3 times for the assurance. Then another customer came in with her daughter for the dip and the Owner did her nails. We were in shock because we was trying to figure out how was he doing her nails, and not my mothers if that's who she made the appointment with. Despite the circumstances we were satisfied with the nails UNTIL Thursday the thumb nail on one hand cracked in the shape of a "V" went in on Friday to get the repairs and he wanted to argue my mother and I down claiming that we just seeing things, and then get mad and scrutinize me for examining him trying to "fix" her nail. He claims he has no bad products and its just her being rough on her hands. He also sat there complaining about customers, and saying they that " they call in asking too many questions", and when he hung up the phone after speaking with an customer he turned his face up in annoyance. Well here it is Sunday and thumb finger on the opposite hand has chipped completely off. This shop is garbage, the owner is garbage and you would be crazy to come here. Its money wasted and time wasted. All talk and cheap products, but from his mouth he stated it was cheap products.
Time: Aug/18/2018 (a month ago)
I had a beautiful pink set done 2 weeks ago. My mother spent $150 for pedicures and fullsets. I like my nails long, so i am use to the length, however the nails didn’t last a week. I’ve had to get two repairs on 3 nails, and then my thumb and ring finger broke shortly after. I did nothing remotely rough with my hands to cause the breakage. I am no longer in the city to speak to the owner directly, but I called and told him that i wasn’t happy with the quality. He proceeded to say things like “I don’t know why you are crying about your nails.....you shouldn’t blame us because you are rough with your hands....go somewhere else.” Terrible customer service when facing criticism and they’re products seem very cheap. Beautiful work is done but it chips or breaks with the slightest movement. I am disappointed. And to think I even left a VERY generous tip when my middle finger was repaired.
Time: Aug/27/2018 (a month ago)
I had went in on a Thursday afternoon and got a full set, unfortunately the day after my ring finger broke off so I went back in to get it fixed. I was not rough at all, 3 days after getting my nail fixed 2 of my other nails broke, my right middle finger and left index finger. I want back to get it fixed but this time my husband spoke with the owner and he kept insisting that I was rough with my hands and they were not to blame for me being rough and told us to gosinewhere else after we were done fixing my nails.. I was never rough with my hands, in fact I tapped a table and the nail tip broke off. I suggest you don’t waste your money here. The owner can not take criticism and kept saying how they use the best products and they wouldn’t have many customers if they didn’t. But in my opinion their product is so cheap and fragile. I won’t be coming back.
Update: yet another nail broken just by washing my face... 4 nails in total in the span of 3 days!!! So upset
Time: Jul/02/2018 (3 months ago)
Awesome service. Got gel taken off my nails and a luxurious pedicure and was out in an hour without feeling like they rushed. AND took my gel off the right way so my nails still look great! Really good value for the price
