Time: Aug/24/2018 (in the last week)
I went in and had Gel done on my nails. After a week it started to chip/peel. It was catching on clothing. When I went in I let them know what was going on. I have had gel done for years (I love it) & this rarely is an issues. I was informed by the gentlemen upfront that it may only last a week depending on me. They they do not guarantee work. That he would fix it for a charge. Its Friday & my nails looked horrible after a week so I agreed. He then tells me as he is working it would be $20 and if I'm not happy this time.... he tried to fix it & if I'm not happy not to bother coming back... to go somewhere else. He treated me as though I was an inconvenience and I was paying him the normal price they charge for gel polish. I wouldn't recommend going here. Best of luck if you do.
Time: Jun/15/2018 (2 months ago)
Arrived as a walk-in. Facility had patrons. I requested a manicure, pedicure, and eyebrow waxing. Owner said I could not receive a manicure or pedicure, no one was available. Eyebrow service was offered and performed in a back room. The facility was closing in 2.5 hours. I was not offered a waiting time for the manicure and pedicure. As I paid for the eyebrow service, a patron walked in and was told the wait time was 35 minutes. All patrons there were white women; I am a woman of color.
Time: May/12/2018 (3 months ago)
this was the second time my mom has visited this nail salon. jennifer and the man (doesn't know his name) that sits across from her, were very rude. she planned to get a mani, pedi and wax. it is mother's day weekend and only 4 people were working, only 1 person does the waxing. the man did her fill in but did not paint her nails. instead he began working with another customer and told my mom to go get her pedi. during her pedi, jennifer comes over and tells my mom to turn off the massage chair so she can paint her nails. it doesn't make sense that the man never finished painting her nails. it was inconsiderate to tell my mom to turn off the massage chair when the guy half-assed his job. during a pedi, you want to relax and enjoy the massage/pedi that you're paying for. after the mani and pedi, jennifer begins to do the wax. my mom could tell that the wax was old and more sticky than usual, felt like extremely hard glue. it was hurtful that jennifer also stated "other places will charge you more because you have a lot of hair." extremely RUDE and AWFUL customer service. my mom will never return to this place.
Time: Apr/01/2018 (5 months ago)
Stopped in for a pedi- first & last time there 🤨. My nail tech didn’t know how to safely remove ingrown toenails & I believe I have an infection in my toe/nail. She picked a lot @ my toe & then sprayed alcohol on them both . Ugh! I’ve never had this issue elsewhere - either her equipment or the basin water wasn’t clean. I’m not usually one to leave a bad review - but I’ll be driving back to south Jax for a safe , affordable pedi next time ..
Time: Jan/15/2018 (7 months ago)
I will never go to this salon again. The owner was completely rude. Consider yourself warned. I have never been so disappointed with a nail salon owner and the way he conducted his business.
