Time: Aug/24/2020 (2 weeks ago)
To begin, I rarely write negative reviews, but my experience was extremely poor. I made an appointment for a gel manicure a few weeks in advance to get my nails done for a wedding I was apart of. The nail tech (did not catch her name unfortunately) was SUPER rough on cutting my cuticles. So much so, she made me bleed in two different spots. I understand mistakes happen, so I didn't say anything for the first cut. Once the second cut occurred, I did speak up and asked politely if she could just be a bit more gentle. She did not properly clean up the blood, and it was dripping (sorry for unpleasant details) everywhere. She did nothing about it and proceeded to finish the manicure. She put on really thick coats of the polish, so they're pretty "bubbly" looking. She also did not clean up any edges. After the manicure was over, I discreetly went over to the owner to ask for help. She was shocked as I was bleeding pretty badly. The owner did apologize and cleaned me up, but did not offer a discount/gift card or anything for the trouble. Sadly, this was the worst experience I've ever had at a nail salon.
*Photos were taken after the "clean up."
*If you look at the other negative reviews for this nail salon, many people have had a terrible experience with this particular nail tech- she has glasses. Steer clear.
Time: Feb/07/2020 (7 months ago)
I've been to countless nail salons around Monroe, Indian Trail and Matthews when I first moved here from Greensboro and needed to find a new place. This is by far the best! It is a great looking salon, nice and clean. The people are SUPER friendly. They always make you feel very welcome. And of course their work is great!
Time: Jun/14/2020 (2 months ago)
Great customer service, everyone was polite and I really enjoyed my visit. However I came in and got a manicure with gel finger nail polish and the polish started chipping the next day. I’ve had gel at another salons plenty of times and it took up to a week to start coming off, I paid $25.00 and I’m upset now because my birthday is in a few days and I thought I was going to have fresh looking nails.
Time: Jun/12/2020 (3 months ago)
Best nail Salon around. My hands and feet needed some TLC and I got it today.
Time: Apr/01/2019 (a year ago)
Won't go anyplace else! Love all of the ladies there, and gentlemen! Never a bad experience! I get both acrylic nail fill ins and pedicures. Great atmosphere
