Time: Sep/26/2020 (a week ago)
I Love Chameleon! I personally see Brianna, She's awesome and always talks you through what she's going to do and makes sure you both are on the same page.
Time: Aug/21/2020 (a month ago)
Lovely salon. They’re very knowledgeable and take their time.
Time: Aug/06/2020 (2 months ago)
Wonderful environment, calm, and friendly. Cam did a great job with my vague description of what I wanted, and I couldn't be more pleased
Time: Aug/25/2020 (a month ago)
Great place, super nice people and Kami did an amazing job on my hair today!!!
Will go back for sure!
Time: Dec/18/2019 (9 months ago)
Searched for weeks to find a salon offering perms and found a stylist at Chameleon. She seemed to be experienced.
I am a student who lives far from the salon, and it cost me $50 round trip to get to the salon, a price I was willing to pay. The perm was exorbitantly expensive ($170), but I agreed to the price as she seemed to know what she was doing.
Upon arriving to the salon, she told me that the reference images I had sent were not real perms, which was not true. She suggested I opt for two different sized rods. I was visibly disappointed, but trusted her professional opinion.
To make a long story short, I have not stopped crying since my service three days ago. I had healthy, thick hair that is now completely breaking, dry and damaged, with a combination of straight hair and ringlets. I have clusters of curls around my temples, on the left side by my ears and my hair is straight and frizzy everywhere else.
she was initially kind, but when I politely told her about the failed perm, she turned defensive.
She told me that she stood by her work, and insisted my hair should be cut or subjected to the perm chemicals again, requiring me to spend another $50 to commute to the salon and re-damage my hair.
I politely asked for a partial refund considering the horrible experience and considerable damage that I will now have to live with for over a year, and the stylist proceeded to fight with me over message for 2 days, involving the manager. Upon calling the salon and speaking to the manager, noticeably distressed, the manager was rude, impatient and coldly told me that I had agreed to the results of my perm and there was no damage, a lie. I sent photos of my damaged hair, and the management simply told me that they do not offer refunds. This business is corrupt, unwilling to admit guilt and not looking out for the happiness and well being of their customers.
