Time: Jul/31/2020 (3 months ago)
Wish I would have read the reviews before my visit!!!
My friend invited me to go get my nails done as a birthday gift. They sat us down next to each other. A lady started doing her nails first. My nail tech walked in and started doing my nails. She was rushed and rolled her eyes when I told her she was too rough. Then when she was finished gluing the tips on I told her the nails were not straight she said “not done, I’ll fix them with file” she continued my nails and added the dip powder.. she dipped my nails twice in the powder and told me to go wash my hands and she would put gloss. I told the nail tech that my were lumpy and still crooked. She said my nails are naturally like that and she can’t do nothing. I left to wash my hands and she asked me if I liked them and when I replied no she started being rude and yelling.. she said I should have said something since the beginning that way someone else could have done my nails. My friend then asked if my nails could be fixed cause she didn’t want to pay for them until I was satisfied.. and she said yeah “ you don’t want to pay I’ll cut them off” and I told her okay cut them and remove them all. They was even more rushed and rough removing the nails dipped my cut nail in acetone. Now my cuticle area is red and sensitive to touch.
Time: Nov/18/2020 (in the last week)
Pedicure was done so badly it hurt to walk on my calluses 2 weeks later. Called to complain, the man that answered said come back, I'll fix for free. I showed up, one of the female employees took a Video of me to laugh behind my back! The man Refused to soak my feet in water or add callus remover to my callus before grading my feet, causing me pain. The whole experience was so bad i had to come home and cry about it.
Time: Sep/10/2020 (2 months ago)
Quick service took care of me and my two daughters quickly and they did a good job. Nails still shiny 2 weeks later!
Time: Aug/05/2020 (3 months ago)
I should've read the reviews before coming here. After spending $85, Im so disappointed with the whole experience. I usually go to fashion nails, but they were full and too close to closing time. I decided to give lily's a try. I showed the lady how bumby my nails were and she acted like she didn't hear me. I told one of the men and she said I know, I will fix it. She then said she will do extra and not charge me. Which meant she rubbed lotion on my arms after she was finished with my nails. After I left, my boyfriend said I need to go back. I went back and they argued over it infront of me and told me to sit down. Then went over my nails with clear gloss. Again, I'm so upset. Now im gonna have to spend more money somewhere else to just get them to look decent. Please do not go here. Ill post a picture of my toes. It looks like I did them myself.
Time: Jul/26/2020 (3 months ago)
Will NEVER go here again. Owner is extremely rude and unprofessional period. Told me what # chair to sit in and some other customer sat in it so I sat in the one he told her to sit in, he then yelled across the salon at us “what you don’t know how to read number?” And kept talking about me out loud. My friend was getting her nails done as well and I said Ive changed my mind, I won’t get mine done here today I will just wait with her, he then proceeds to tell me I need to leave the store if I am not paying for any service. JOKE of a salon.
