Time: Sep/08/2018 (a month ago)
I can always get what I need at this location for a great price. The staff is always willing to help if you need it.
Time: Sep/16/2018 (a month ago)
I just left $40 worth of hair and products on the counter. I had a shampoo marked at $1.99. They refused to sell me the item for the advertised price. They woman behind the counter began to act as if she didn’t understand what i was saying and referred me to the hair assistant in the back. She told me someone made a mistake and the other bottles had a different price. She informed me that i could not be sold a shampoo for $1.99 what was supposed to be $3.99. Its the principle of the matter. If i was in any other store, they would have to grant me the marked price. I left everything on the counter. Instead of being concerned with customer service... they wanted that $2 which lost them $40. I refuse to spend my money anywhere that im not treated according. I will also be reporting this to the BBB. Ridiculous
Time: Apr/07/2018 (6 months ago)
This is honestly the worst place I’ve ever been too. This is my first time ever writing a review because that’s just how bad this place is. I bought an item and specifically asked if I don’t like it can I return it and they said yes just keep the receipt. I got home and realized that it was straight trash and it was a $19 item online I wanted my $53 back. I went back to the store 2 hours later and they completely denied that I could get a refund and stated I could only exchange an item if it’s damaged. They called me a lier and that they didn’t remember me coming in at all that day, mind me I was there 2 hours before this. They made fun of my mom for not knowing English and made comments of my weight, before I boiled over I called the police because they were turning off the lights and trying to force me out before the police came. The police told me that this place has a habit of this same issue. With the police there they gave me store credit that I threw out because it was more about the principal due the simple disrespect that they have. I could’ve easily started punching people but all that was going to bring was me going to jail. I hope that people read this review and think twice about shopping in this store. Walmart has better quality items than them. I should’ve turned away when I saw the Chinese knock-off items around the store. Please everyone do not shop here!!!!! Go anywhere but here!
Time: Apr/09/2018 (6 months ago)
Someone needs to teach these people how to properly handle customers or take a customer serivce class lol .. these people are beyond rude especially the girl at the counter . Penny pinching people ..and they don’t do refunds even if the item has nott been used ! Shop at your own risk.
Time: Mar/05/2018 (7 months ago)
Horrible service bought a ponytail i went back to change it they refuse to not return exchange they refuse worst people ever
