Time: Sep/22/2018 (in the last week)
I got highlights and lowlights on my hair. Oscar, Sage, and, Nicole worked on me, with Oscar and Sage doing the brunt of the work. Now, let’s get one thing straight: my hair turned out very well. However, the only one who treated me like a human being was Nicole. The other two complained pretty consistently about how they didn’t want to do my hair because they were barbers. One of them didn’t say a single word to me. Honestly, it really hurt my feelings. When I asked about it, I was told I was lucky to even be seen as some barbers will just walk out on you if they don’t want to do your hair. They also complained about their teachers, fellow classmates, the clients who don’t tip them, and other inappropriate personal minutiae.
I generally don’t leave reviews, and I certainly never leave bad ones, but I was severely unimpressed with the customer service. And for those who think I’m being a special snowflake, consider that this is a customer service based job. You don’t have to be bubbly or over involved with your customers, but you should probably be polite and professional.
TL;DR Oscar did a very good job on my hair and the price was right. However, I will not be going to this school again, and I will advise anyone who asks not to go either.
Time: Aug/25/2018 (a month ago)
Love this place & the girls who have worked on me. They are very clean & professional. They work very hard & are very gracious & appreciative of any tip I give & service I get. I got a perm @ a regular salon it was 165.00 and they gave me the perm they wanted to give me. At this school I paid a fraction of that & got the perm I wanted. I'm very happy with this school.
Time: Jul/28/2018 (2 months ago)
Brittany did a fantastic job with my hair. I love the color. It is a silvery lavender. Please make sure she knows what a good job she did. Thanks, Donna
Time: May/05/2018 (4 months ago)
I’ve been getting my legs waxed here for the last year (several experiences). Overall organization and scheduling is poor; I usually have to wait. Once the wait was 20 mins, but they offered me a free service which was great, much appreciated!
The students and faculty are always very pleasant and courteous. The products may not be top notch, but I will continue to come here for the low prices when I’m not in a hurry.
I really like their occasional specials on services.
Time: Jun/21/2018 (3 months ago)
The staff is completely unprofessional, I have been coming here for a little over a year. During one of my appointments the student completely messed me up, but I don't fault the student because they are there to learn, however Ms. Vicky would never guided the brand new students during any of my sessions. It was that students first time so where was her supervision. Many many many times Vicky failed to do her job and supervise her students. At the end of my session I walked up to Ms. Vicky asking her how I looked. She sent me back to the student (but Vicky still failed to supervisor the student) when I was finished I walked back up to Ms. Vicky asking how I looked. She said great, I paid and left. The problem is it wasn't great I looked a hot ass mess, and Ms. Vicky allowed me to pay and walked out like that a mess. Then when I asked for a redo the school didn't want to provide it. I had to fight to get a redo, but by that time the school was threatening to stop allowing me to return for services. From what other clients and students were telling me Ms. Vicky and one Ms. Angel were openly discussing having me banned because I asked the school to fix what I was made to pay for after consulting the instructor Ms. Vicky before leaving. Upon my next visit the new student and new instructor both saw and agreed the service I had previously received was horrible. It took 4 straight weeks to fix the problem. And Ms. Vicky and Ms. Angel both tried to make the issue seem as though I was the difficult one. PETTY AND PATHETIC are the business practices of this school.
