Time: Sep/23/2020 (in the last week)
My daughter and I have been going here since they opened back up from the quarantine for fills and pedicures. Yesterday we went for a fill and we had the best service yet. I was seated with a new guy, he’s name is Duke, and he did a wonderful job. He took his time and I could just tell he cared and he put pride into what he was doing. My daughter was seated with one of the owners, T-Bone and she received wonderful service as well. We have always had good service but yesterday was exceptional. We will never go anywhere else.
Time: Jul/07/2020 (2 months ago)
Poor quality. Poor service. 6 days ago, the female owner applied acrylic nails and that green-ish polish. My nails grow fast, so I came back for a fill. I called at 1030AM and they said the earliest available appt was for 2pm and that appts would be required today due to a shortage of staff. I showed up at 1:50pm to sign in and it wasn’t until 2:15 that they had me seated and not until 2:30 that a man began working on my nails. He hurt me, he didn’t use Cuticle oil or anything of the sort. He also was too lazy to fully remove the green polish (see photos where it is visible underneath). He put the new layer of acrylic on top of the green and then told me to wash my hands. I used the nail scrub, so I know how absurd his next statement was. He painted one layer of yellow and said, very loudly “you need to watch under your fingernails. We can see all the dirt and stuff up in there with a color like this”. It wasn’t dirt. It was the green. When he realized this, he didn’t apologize. He simply demanded the receptionist grab another yellow so he could layer the nails. Bottom line, very poor customer service. It took over an hour (1:50pm-3:05pm) to complete a FILL of acrylic nails with standard paint. THEN he disrespected me publicly as a result of his unprofessional mistake and didn’t even apologize. I was kind. The receptionist at the register asked about my visit and I said “he didn’t remove the green, but it’s fine. My nails grow fast anyways”. The owner came over and said I had to pay extra for the proper removal of the green... She then discounted the service from $20 to $15 (which I what I normally pay elsewhere for a fill) and I still have a $3 tip. I am a generous tipper with small businesses but today was just ridiculously disappointing on so many levels. Even if my nails weren’t yellow, this is a horrible quality paint job as well. I’m going to have to pay to have them repainted elsewhere.
Time: Sep/20/2020 (a week ago)
This place is great👍 friendly people, good service, and a huge selection of polish.
Time: Jul/03/2020 (2 months ago)
it was nice, front desk lady was very perky and loved it. floor was a little messy but we all have our own opinions.. over all my nails are amazing love them!
Time: Sep/10/2020 (2 weeks ago)
Receptionist was rude and unhelpful, they couldn’t find any color changing Polish selections after I repeatedly asked very politely. I got a full set of acrylics and after less that a week 3 Have fallen off. I won’t be back.
