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   BaoNail.com » WA » Moses Lake » Regal Nails, Salon & Spa

BUSINESS
Regal Nails, Salon & Spa
1005 North Stratford Road
Moses Lake, WA

Rating:
(3)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

REVIEWS
Time: Aug/21/2024 (3 months ago)
I should have stopped them and made them fix what I thought was a concern but of course no one does because they don’t want to get bad service or be talked poorly about. I simply moved a chair today and my nail popped off. He (I’m assuming owner) had glued the tip to the skin past my nail (yes I have short nails so it’s hard anyway) after he got done applying the acrylic powder, he sent me to a gal (Cindy) to file and paint my nails. I mentioned to her a crack on the sides of my middle fingers and she said it wasn’t a crack and it was fine, obviously not. The nails go past the sides of my nail bed, so of course they have nothing to grab on to. She then looked at the underside of my nails and she should have Dremel underneath them to get the acrylic powder clump out, but she didn’t. She just dismissed it and continued to tell me I needed my eyebrows waxed and that she could do it for me. As she was applying the gel and you could tell that the acrylic was on my skin around my cuticle so I pointed and she acted like she couldn’t see it. She asked me if I would come back again before I moved and I said I don’t know, irs hard to decide because I have had so much inconsistency with my nails being done that it’s hard to even want to spend the money. I mentioned the inconsistency thinking she may try a little harder on the prep, cleanup and detail but clearly it didn’t do jack. It makes me sad that we have so many places in Moses and not a single place is consistent.

Time: Aug/11/2024 (3 months ago)
Usually I’m not too picky with nails because even some techs that rush are still good at what they do. But not with this place unfortunately. My ombré is uneven, my nails are crooked and different shapes and thickness, he cut me 3 times, and the top coat is uneven and not covering my whole nail. I’m not a confrontational person because I don’t like to come off as rude, but I would have definitely gotten a refund if I was. Paid 65 bucks for this disaster. I’m definitely done with this place. Update: it has now been a month since I had these horrific nails that I ended up ripping off, and now I have nail fungus in majority of my finger nails! Thanks guys :) terrific job.

Time: Jun/07/2024 (5 months ago)
Depending on who does your nails they’re great! Sunny is my favorite person to come to, never disappoints and always does exactly what I ask for, there have been a few times where the other guy does my nails and they don’t come out how I want and when I ask to fix it they deny me the service or argue about it. Give or take who’s there, it’s a great place to come

Time: Oct/13/2024 (a month ago)
I was hesitant to go here because of the reviews but I am glad I went anyways I had a great experience. Tracy was awesome! She did a great job on my nails and she was very kind. Much appreciated!

Time: Jun/17/2024 (5 months ago)
If I could post and give 0 stars I would. I went there on Friday at 3:30 with my 8 yr old daughter to get our nails done as my boyfriend had set up an appointment for us. When we showed up for our appointment they were sooo busy they older gentleman looked up from his customer and greeted us and I told him we had an appointment he then asked me if I could come back at 5 I said no I didn’t have time at 5 which is why we made an appointment so he huffed and told me to pick out my color. After my daughter and I found the colors we were looking for we sat and waited til 4:17 before he started doing my nails. He rushed through my nails I’ve never had a worse looking set of acrylic. He was going so fast and so sloppy that he was getting the acrylic all over my finger tips. Once he had the acrylics on me he sent me to wait to get the painted which was another 10-15 minute wait. When the lady who was to paint my nails called me over I asked if she could fix them because I was extremely unhappy with them. They exchanged some words and then she told me that I could go free of charge. They wouldn’t fix my nails because he was “to busy” so we left. Thankfully a great gentleman at Sunny Nails(highly recommend) was able to fix them as much as he could. Even he was appalled at the state of my nails.





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