Time: Jun/15/2018 (3 months ago)
I normally don’t rate places but this was truly the worst nail salon experience I’ve ever had. She cut 3 of my cuticles causing them to bleed & they IGNORED it. Service was terrible. I paid for a full manicure and it was very rushed, and they didn’t even finish it. They cut nails on only one hand. She was very rough and kept throwing my hands around. She snatched my debit card off my phone and rang it up without even telling me the price. I will not be back. My nails look terrible.
Time: Aug/27/2018 (a month ago)
I enjoyed the personal attention/experience there, the pedicure was awesome. Great people work there.
Time: Jul/05/2018 (3 months ago)
One of the male nail techs got an attitude when I told him that I didn't like it and went to the manager. Then tried to add another $5 to a service that wasn't finished. Another nail tech offers to do it over and she did a wonderful job.
Time: May/13/2018 (5 months ago)
The service is bad. I received a full set acrylic and my nails came off within a the first week, this is the second time this has happened. I gave them a second try just thinking it was the tech but that's not the case. I recommend they get techs who know how to correctly do nails. They also don't know what ombre gel nail polish is. Ridiculous!
Time: May/31/2018 (4 months ago)
DO NOT GO HERE. THIS IS THE WORST NAIL SALON IN STATESBORO. On Friday May 18th, 2018 I visited the salon and received an $41 SNS including tip. If done properly, the manicure should last up to 3-4 weeks. By Friday May 25th, 2 of the nails had chipped and cracked straight away while I was out of town and by Monday May 27th, 2018 (a week and 3 days later) five of my nails were cracked off. Once I got back in town today (May 31st) I went straight to the salon and showed the manager proof from my bank statement on the 18th and explained how very poor my nails looked and offered pictures from the days that the nails chipped off. I requested that either they refunded me the $35 dollars from the service or redo my nails to make them presentable. The lady who I was told was the manager told me that they would take care of me and redo them. I sat and waited 20 minutes for a man to begin my nails. Before he even began my nails, I called over the lady I previously spoke and asked her to clarify just to be sure that I would not have to pay for the service. She told me, once again, that I would not because the manicure should have lasted longer than 12 days and I thanked her. The performance of the SNS service was once again done incorrectly and I was unhappy with the result, however, I wanted to get out of there so I very kindly tipped the man who did my nails $5 and began to walk out. The same woman I spoke with earlier stopped me in a very unprofessional way and told me I needed to pay. Shocked, I reminded her of our conversation and she then insisted that was not what she said. When I showed her my nails and told her that I was still unhappy with the quality of the service and was not going to pay for something she said she would be happy to take care of, she began to haggle me about the price saying I could pay $15 dollars then raised it to $20 because I continued to display my disatisfaction. I have had SNS manicures from many places and have always had pleasant experiences and a manicure that looks good for at least 3 weeks. I was forced to pay $25 dollars for another unacceptable manicure. Since May 18th, 2018 (this makes 2 unacceptable SNS manicures in 13 days altogether) I have spent a total of $66 dollars for unacceptable manicure services because I was tricked into paying for a service when I was told I would not be required to.
