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   BaoNail.com » TX » Mineral Wells » deluxe nail & spa

BUSINESS
deluxe nail & spa
2801 U.S. 180
Mineral Wells, TX
https://deluxe-nail-spa-nail-salon.business.site/
Rating:
(4.2)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: Closed

REVIEWS
Time: Nov/27/2019 (6 months ago)
They are very nice and professional! I went today because I was stupid and tried to take the powdered gel off my nails on the right hand and totally messed up my nails so I went to see if they would remove the gel on the left hand. They were crowded but the owner said come on in, and 15 min later they had me in a chair and did a great job of taking the gel off. I could kick myself for not going in yesterday! They are excellent! I highly recommend them!

Time: Sep/10/2019 (9 months ago)
Nail broke after one week and ripped half of my real nail off exposing the nail bed. Never have u had a problem with my nails like that

Time: Jul/13/2019 (11 months ago)
I went for my first time yesterday with my daughter. We both had pedicures and I also got a full set. Everything was wonderful!! The staff was great! I will be going back!! 💗

Time: Jul/10/2019 (11 months ago)
I went here because I was tired of driving to Irving to get my nails done. I have tried to go to one of the nail shops in the area but I am big on customer service and the couple of places I tried to patronize were not. So upon walking in, this place is in fact beautiful. I sat down and then noticed all the bugs that were flying around but it is summer so I proceeded. I asked for a regular pedicure and a fill in. It was then explained to me that a regular pedicure doesn't include callus removal, in which for $30 it should. I pay $20 in Irving. I didn't mind because I have a Master Cosmetology license in Texas and I can do this part at home. So I thought what I said was understood. So he starts my pedicure and then does the callus removal anyway. This was strike number 1. I also noticed that the polish I choose was clearly old. This is my fault because I know to bring my own polish and always do. Nail salons tend to hold on to polish for too long. So I get to the chair to get my fill in and the lady insists that she needs to soak off the acrylic because of the lifting on the sides. When I go to the nail shop and they are lifting, they glue them down on the side. 🙄 This was strike number 2. I told her no and she kept insisting and I was short on time so I agreed. She was fast in soaking them off so I was okay. Keep in mind, no prices were posted. So I knew they were going to work me over and I just said to myself, this is my first and last time so it's okay. As a licensed professional, you don't assume your customer has extra money to spend. Period. So my nails ended up being pretty. Just thicker than I like. The total was $75. I am guessing I paid for the Margarita that was offered to me. I paid and then I left. I was irritated but I felt better upon leaving. I went to check my account a couple days later and they changed the amount I signed for which was$75.00 to $80.00. Strike number 3. Now I was furious. I went back up there and the owner was leaving but he listened. He told me to return the next day and he would find his receipt, as if I would lie about $5 and would refund my money. Next day, he found the receipt and as sure as I stated, someone changed the amount. The lady who did my nails couldn't look me in the eyes so I take it, she knew. He said he would talk to his employees. 🙄 I am not buying that he didn't know. If I didn't check my account, I would not have known. See the problem is you running up my bill for me then on top of that expecting a tip. Then, stealing your own tip. Then acting all nonchalant about it. When I say, never again. Never again. I hope that my money was well spent. I will continue to go way back to Irving where they listen and don't steal. This place can't be trusted.

Time: Feb/03/2019 (a year ago)
I have been getting my nails done here for over a year and will not go anywhere else. The staff offers quality service and great customer service. I highly recommend checking them out.





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