Time: Mar/30/2018 (3 months ago)
RIDICULOUS! I came to this place trying to find a good nail place in my area. The first few times i came we’re alright, nothing special but I did like how well they shaped my nails. (Reason why I continued to come) the third AND LAST time i came, i chose to do a gel polish instead of an acrylic refill. So i had to pay an additional 5 dollars , which i was COMPLETELY fine with to remove the acrylic from the last time. I left happy, two days later my nails started chipping, it got so bad i had to remove the polish myself. When i took off the gel, the acrylics I PAYED TO BE REMOVED THE FIRST TIME. Were still on my nails!! i came to explain to them what happened and how i wanted my 5 dollars refunded for me having to come back when it should have been done the FIRST TIME. And the MANAGER refused to refund it. ABSOLUTELY NO CUSTOMER SERVICE IM BEYOND UNHAPPY AND WILL NOT BE BACK.
Time: May/28/2018 (a month ago)
I'm so disgusted with this place. Worst customer service I've ever received. 😡😡😡😡😡😡. So, I'm currently visiting from Maryland and I came to this place to relax and enjoy mini vacation which was ruin quickly by most of the nail technicians here😡😡😡😡. The lady started to do my nails and when I told her she had cut my nails too short and I would like for her to fix them so they would all be the same length. She quickly got irritated and said "they fine no need fixing them" in her Asian accent. I then told her I'm not happy with my nails and would like for her to fix them. Once again politely with a smile. She refused and started speaking in her language. Very unprofessional and distinguishing! I told her I'm not please with her service and she told them someone else would do it. After waiting 20 minutes, I was sent to Loc to do my feet. She was very nice. She tried to talk with the ladies about their customer service and they all yeld her at. Loc and Alex is the only technicians who were nice. I'm currently filling a complaint with the Better Business Bureau. If you want quality service, only go to those two.
Time: Apr/22/2018 (2 months ago)
Just got a pedicure today and it was the worst experience I’ve ever had. I’ve never had gel. The (older lady) that did my toes was sick she didn’t say one word to me. No massage no nothing. $40. I’m so upset right now. I never treat myself to things like this and I thought I would today. Wow lady thanks for making my first experience the worst. Will never return
Time: Apr/20/2018 (2 months ago)
What can I say!!! I am so happy to have found Today Nail and Spa Salon!!! Kelly and her team are great and their customer service is over the top!! Very professionals. My nails last over a month!!! With only few months of comming here to get my nails and pedis done I can see myself comming here for a very long time!! I am a very satisfy customer!!! Thanks for the great service!!! 😍
Time: Mar/19/2018 (3 months ago)
I originally loved this place until a day after I got my nails done they chipped went back the next day they fixed free of charge which I was like ok I could still come back here again but then 2 more nails broke later that day and at this point was frustrated because I work and cannot come to a salon every day a nail breaks and came in to get them fixed and the ladies were rude. They kept carelessly filing at my nail until they broke and said my nails were too thin to fix so I asked for them to be all removed and asked if I’d get some type of refund and they said no and so I left very unhappy and pretty much handed them 45$ for nothing. I’ll never come back here again.
