Time: Aug/24/2018 (in the last week)
Things about this salon (in the Rim):
1. I was able to make a last minute appointment as I was about to finish my lunch at the Rustic. The receptionist was helpful. It's walking distance from the Rustic.
2. I was not sure if I connected with Chantlyn, my stylist. I told her that I am sensitive to scents and do not like to wear products (hair spray, gel, mousse). She cut very little of my hair. When I should blew dry my hair, she constantly spray hair spray layer after layer.
3. One thing I appreciate about Chantlyn is that she taught me how to style my hair. I actually like my hair a month later. The style is low maintenance.
Time: May/14/2018 (3 months ago)
I had never been into D'Anthony Salon Spa before. So I was really excited to try something new. Especially with all the good reviews.
I called to make an appointment for 3pm on Mexico's Mothers day. So I half expected to not get an appointment. When I called the manager told me that there wasn't availability at 3 and that he would have availability at 2pm. So I told him I wasn't sure I would make it for two, but I would make the appointment and then call ahead to cancel if need be. At around 1:30 I called to tell them that I wouldn't be there until 3, and the lady that answered said it wasn't going to be a problem.
I got there a little after 2 and signed in. I wasn't greeted or anything, it was kinda awkward. They did have a large selection of nail polishes which were nice.
I had been waiting for almost 45 minutes when the manager finally acknowledged me and offered me a drink. My friend came about 15 minutes later and she was never offered a drink. We didn't get seen until about 3:15, when I finally asked the manager how much longer. I had been waiting over an hour for the pedicures. When we finally got to sit in the chairs, both tubs were filled with a puddle of cold water.
We waited another 10 minutes until someone finally came to service us. I was able to get another mimosa, but the man that was working on my friend never offered her anything. I got pedicure service that offered callous removal, before she started I told her I am very ticklish but not to worry about me and do what she had to do, I wasn't going to kick her. As soon as she started, I think the processes over whelmed her and she stopped with in a couple seconds. I told her to keep going and that I wasn't going to kick her, but she told me she was done. The rest of the pedicure was amazing.
But the entire experience was just really weird. I have never gone to a place that wouldn't do a callus removal. Every where I have gone, would scrub for about 5 minutes working on the callus until my feet were very smooth and raw. She didn't even last 30 seconds per foot.
The place is beautiful. But my feet aren't up to par for my standards of how I should have been treated even paying extra for the callus removal. My friend didn't get the same service I did and she still didn't receive high quality customer Service. I am disappointed. I might go back one more time and get someone knew but I would rather go some place closer for a better pedicure.
Time: Jul/15/2018 (a month ago)
Do not recommend. My husband and I went to their Helotes then RIM location for over 2 yrs. Our stylists were consistently late for our appts, and we weren't notified until we were pulling in the parking lot. Stylists were incredibly inconsistent from visit to visit, and often seemed very rushed. Our final straw was the incredibly poor manner in which the owner handled an issue our 21 yr old daughter had at the RIM location where the stylist was late, rushed and refused to give her the style she wanted. When I finally tracked down the owner after 5 days and 8 attempts, she was incredibly rude, lectured me on the difficulties of running a salon, and said she would side with her stylists due to labor laws. We will never to to a D'Anthony again, and have let everyone we referred know of the terrible experiences. There are too many good places to waste your time and money on D'Anthony.
Time: Jun/18/2018 (2 months ago)
I booked an appt. with Angela after reading all the rave reviews online here. She did not disappoint! I hadn't had my hair cut in over 6 months and wanted a blunt cut (no layers) and about 3 inches off. I am very particular and she listened to everything I had to say and explained what we were going to do beforehand. She did a fantastic job and she has a great personality as well. Already booked my next appt. with her. Highly recommend!
Time: Apr/19/2018 (4 months ago)
My entire review has to go to Angela! She is the reason I chose this location to get my hair done -- after looking around the reviews for D'Anthony were the best, especially everyone recommending Angela! They were right - she was amazing. I needed a new cut to shape my face and give it some movement and she did just that and some! Explained the entire process along the way, tips I should know with my hair type and held great conversation. If you're like me and afraid of hair salons because you don't know what to expect - then def book with ANGELA! She rocks!
