Time: Jul/14/2018 (a month ago)
The nail salon has the worst customer service. They also advertise to close at 9pm. I came in at 8:15pm there were two nail techs sitting in the chairs doing absoutley nothing and refused to serve me. I highly recommend going to Kai and Julie that is also located inside of the mall on the 2nd floor. I found them after experiencing this u professional nail salon
Time: Jun/05/2018 (2 months ago)
I went in 45 mins before closing and asked if they had time for a fill in (out of courtesy) and he checked with one of the techs and she nicely agreed. I had gone to another American nail shop that shall remain nameless, paid $90 and gotten the worst full set of my life time. My nail tech fixed everything the other shop did wrong, helped me pick a color and finished me up flawlessly before 9. I will be the first to admit I am hard to please when it comes to my nails and for $27 they nailed it *pun intended* I will be back.
***I am editing this review. I have been going here for weeks. Just showed up around 8 for my fill in and they told me the boss decided to go home early and they were closing when they not scheduled to close until 9. Refused to do my fill in. I went upstairs to the other nail shop and they are taking care of me as we speak. Don’t waste your time with these people.***
Time: Jun/06/2018 (2 months ago)
I'm so done with this place. The only person who actually knows how to do nails is the guy who sits at the front. The other people can do basic nail stuff, they can't even do designs. That one guy has to stop what he's doing to do a design on your nails. I ask for pointy nails (stilleto) and I get oval, round, pointy all in one. Those lady nail techs can't grasp the understanding of pointy. Plus every time I go the price is different for the same exact service. I been coming since 2014 and I'm over them. 2018 has been the worst though. They got stank attitudes. The lady techs clearly don't keep in touch with the latest nail trends. My acrylic nails break in the same week. I ask for gel on my toes and they put nail polish. When filing they dig and cut into my skin, etc. They will not get my business anymore.
Time: Jun/29/2018 (a month ago)
Manager is very rude and he doesnt have courtesy to accept his mistake and top of it, he is careless for his business also. Good Service to customers bring them back but this rude guy is ok if he loose his business. Worst Experience at this place.
Time: Jun/21/2018 (a month ago)
The worst nail shop. Went in for a fill-in and a week later my nails look liked they haven't been done in 4 weeks and my nail broke. I do not recommend this shop to anyone.
