Time: Aug/12/2017 (a year ago)
Although this was 2 years ago, I had a great experience here...both my color & cut were great! My hair was so long, I was able to donate it to the students to practice coloring with. It was the week of my wedding, and they couldn't have been better. I'm disabled, and they really took care to make sure I was comfortable. Hope to be back very soon!
Time: Jan/08/2017 (a year ago)
Honestly this whole place is disgusting. I was a student for several months before transferring. Staff were rude and usually only lasted a few months before leaving and being replaced. Rules were constantly changed based on how the owner, Clare, was feeling. Everything was very shady regarding finances (for instance the kits were supposed to be $2000 I believe, but when priced came up several hundred short). The facility was dirty and had mold in multiple places (both windows in the nail room, the fridge in the student's break room, the bathroom, etc) that had been addressed at student meetings multiple times and repeatedly ignored. Students were guaranteed certain classes at orientation and never received them. During one student meeting in particular students were bribed with free uniform shirts (that were normally very overpriced) if they left positive Yelp reviews. Most students weren't properly trained in sanitation, blood spills, etc. which leads to a very unsafe environment to not only work in, but receive services in. If you go on a tour they'll tell you that their graduation rate is just about 50%. There's a reason for that. Think long and hard before getting services here or attending as a student.
Time: Jan/02/2017 (a year ago)
Outstanding effort put forth by the student, unfortunately, she missed the mark on her 45 and 90 degree cutting angles. No biggie, the instructor came along and completely reworked the cut and demonstrated the proper hand/scissor position to the student. Meanwhile, I was totally generous in letting them take more length off to get the instructor's re-cut and provide a perfect learning experience for the student.
Got home, made a ponytail and found a length of 3" (actually measured with a ruler) that did not get cut off even with the rest of the bob. Called in and spoke with a Director. Totally unsatisfied as she defended the company policy of no refund. Offered me a night appointment with another instructor. No thanks. If the instructor I had was no better than the student, why would I trust another instructor.
Do you yourself a favor and get a $10 haircut elsewhere.
Time: May/15/2017 (a year ago)
Staff is very rude and unprofessional. No set prices on services. Same service done at different times had different prices.
Time: Jun/23/2017 (a year ago)
I love getting my hair done here, the students can take any haircut challenge and they are polite and respectful
