Time: May/31/2018 (2 months ago)
You can go on and on about the service being bad and all but it’s your own fault. If you go anywhere to get your nails done be considerate of the time being and understand there are customers before you. I have been a customer for 4 years and I have never had a hard time with the owner. I myself am in the server industry and I know well enough about how difficult it is to satisfy everyone. Nice nails come with nice time. Don’t be impatient and complaining and expect to leave happy. Anyways always good service and love my nails every time.
Time: Jul/05/2018 (3 weeks ago)
I was seen by a man named John from the moment he got to the table he seemed annoyed, I was waiting patiently and got there before 6 so it wasnt close to their closing time... the guy kept checking his phone the whole time, didn't even bother to engage in small talk which I know isn't a must so I just went about my service as usual. The guy asked me if I wanted powder and acrylic which I said no to twice annoyed he proceeded to put powder on my nails!!! I wanted to change stations as this guy kept pushing my hands back and forth and obviously didn't do the job I wanted, when asked if short or long I said short BUT he didn't ask how short just proceeded to cut all my nails super short... I didn't get the service I wanted and basically paid for the kind of nails he thought I should get and paid to see a long annoyed face...
Time: May/10/2018 (2 months ago)
They fail to look at the services you sign in for and then act as if is your fault that they were “unaware “ of what you wanted. They do not acknowledge any mistakes or miscommunications that may have occurred. Even when you clarify that you are waiting for a service to be done they failed to get it done. The business looks very nice but the customer service lacks in providing a friendly atmosphere. Not a place I plan on returning to, even in a jam.
Time: May/29/2018 (2 months ago)
The last 2 times, I got SNS on my nails and I liked them but then the this last time, I decided I wanted to try Shellac on my real nails instead of SNS, well when I did, the man that did my nails (the owner) told me about what a bad choice I was making and went on and on about how Shellac was cheap and would chip off and would not last me as long as SNS, well I believe if I am paying for service and for my nails, I shouldn't have to have someone be telling me what I should and should not get. A nail salon is to go and relax, not to hear someone nagging at me the whole time. He is the owner and has now lost another customer. This is definitely not thought of as 5 Star nails.
Time: Jun/09/2018 (a month ago)
Best nail shop! They take their time. Jenny is the best!
