Time: Feb/05/2018 (a month ago)
Visiting my in-laws for the week and was gifted my first gel manicure from my mother-in-law. Loved the color (OPI taupe-less beach) and the technician did a great job on the manicure itself. Two days later my nails started turning green. I went in to have them fixed, and they repolished them with no problem. The salon was clean and quiet which was nice. My mother-in-law and I also had pedicures which are beautiful, and my 4 year daughter had a mani-pedi and the whole experience was so fun for her. Friendlier staff would have made this a home fun/ 5 star review.
Time: Sep/19/2017 (6 months ago)
My niece was visiting from Miami. She wanted to get a Brazilian wax done along with getting her nails done. She asked if they did it, and they said they did. She was distraught from the experience. It was not her first time getting it done so she knew what to expect. First, they used only one popsicle stick on her for the whole process, which they dipped back in the wax bowl over and over after using it on her, even when she was bleeding (very unsanitary for the next customer in line). Second, they also used only one wax strip to do the job. They did such a horrendous job with the service, bruising her to a point where she left the service half way, and today when she went to another salon to have the service completed, but they refused to touch her because it was so sensitive and severely scraped, they said she would have to wait.
She went back today to speak with the owner regarding the matter, and to request a refund for that portion of the service, and to make the owner aware of what had happened, but she was kicked out after he refunded $30 for the wax service, blaming my niece saying that she was doing if only for a refund. We are filing a complaint with Florida Dept of Prof. Regulations regarding the matter. I would strongly suggest people that do go there to make sure that the products used on them are hygienic and sanitary.
Thank you
Time: Nov/06/2017 (4 months ago)
Great place! Very clean, very friendly. They did a wonderful job.
Time: Mar/23/2017 (a year ago)
I love Top Q. I always get shellac gel and it last more than 3 weeks. My nails always look great. All the nail stylists there do a great job. I've been to a few nail salons in Bonita but, I keep going back to Top Q.
Time: Aug/13/2016 (a year ago)
Service was quick. Lots of items on their menu. Wifi is available and it actually works . They take all major credit cards but prefer tips in cash