Time: Dec/26/2020 (3 weeks ago)
I have lived here for two years! Getting a hold of someone is next to impossible! I’m tired of it! The pipe under my kitchen sink broke! Lucky for me my boyfriend knew how to fix it! I have a hole in my wall under the bathroom sink since I moved in here! I don’t know why there is a hole either! Everything in the bathroom has fallen off! My toilet tank looked like it was broken then glued back together! My vents are moldy! This is ridiculous! I apparently have a update model from two years ago! My windows aren’t sealed properly! Neither is my bathtub faucet and shower head! My front door has a gap between the door an the panel! My back door has to be locked so heat doesn’t escape! Nobody ever answers my emails or phone calls! This is the worst management team!
Time: Nov/19/2020 (2 months ago)
Samantha and Misty made my touring experience amazing! The gave clear instructions and made everything so easy. I really love the upgraded apartment homes and can't wait to move here when my current lease ends.
Time: Sep/14/2020 (4 months ago)
Where do I even begin. My girlfriend and I have been staying here for the last 6 months and let me tell you; I am not from here but the quality of these apartments are terrible. You could find much better quality anywhere (and I mean anywhere) else. The management is absent and they don’t respond to emails or calls. They only value new tenants because that means more money. You won’t hear from them unless it’s to fine you for leaving your trash out. Or for you to find some random charge or increase of rent. The “valet” trash service hasn’t gotten our trash not once since we’ve been here. Yet they want to charge you for it. There are terrible bugs and huge roaches. If you have a dog, your dog will get fleas because they don’t spray. The balcony’s railing isn’t secure, the wood is rotten, and wasps infest your outdoor closet. Ladybugs or “Asian beetles” constantly get into the apartment because there’s wholes in the walls. The ceilings are warped from water damage, walls crumble off, pipes leak like crazy (still can’t get ahold of the office and it’s been at least 2 months) roaches crawl up your sink, the front door isn’t even aligned to the frame. Paint is so thick on the doors that they stick. Front door barely is secure even with both locks locked. Parking lot is dark as the pits of hell. The walls are curvier than a pinup model. You have to run the AC all day for it to barely do it’s job. The water damage makes it impossible to stay clean, so good luck if you have allergies. Hot water doesn’t work half of the time, toilet paper holder fell off the wall, and the carpet in the living room is coming up and the nails poke through the carpet. Floors warped and weak all over the apartment, but especially in the bedroom. These apartments are worth maybe $300 a month, so to charge upwards of $800-1000 is ridiculous and a joke. If you’re considering moving here, please for your sake; don’t.
Time: Sep/13/2020 (4 months ago)
They will not answer our questions about larger units or terms for breaking the lease. My fiancé and I will be getting married soon and need a larger place for my children to stay with us.
We have called and emailed the office for weeks and nobody will respond.
Currently in a single bedroom apartment in this complex and it’s a nightmare trying to stay here with 3 little boys and us.
The office is seemingly permanently closed and staff is virtually non-existent.
We don’t know how to reach a human being on the phone to resolve this.
Time: Jun/05/2020 (7 months ago)
HORRIBLE PROPERTY AND MANAGEMENT!!! Lived here for 13 months and never had a working garbage disposal, dishwasher or AC. Property manager is no help at all and just keeps telling you to put in maintenance reports and no one fixes the issue. I was in a “fully upgraded” apartment yet the towel rack, toilet paper holder and all outlets came off the wall within the first week of living there. The floor was not properly constructed so there were holes underneath carpet and hard nails. I had a leak in my bathroom for the first couple of weeks living there. They charge for pet deposit but then still charge you for so called “pet damages” after move out. I had continuous issues with my AC while living there and stayed in a one bedroom apartment and my electric bill was $100 plus because of the broken AC. They would send the only maintenance man they had for a long time to fix it and would be over 80 degrees in the apartment the NEXT day during the summer. They never offered an AC unit while it was broken they just said it will have to wait until he can get to it. The balcony was rotted and the bar was lose and we lived on the second floor and they never thought to redo the patios. Overall a really bad and cheap “upgrade” job and you do not get what you pay for. Would not recommend this property to anybody!!!
