Time: Jul/13/2018 (2 weeks ago)
I’ve been coming here for years and recently have been so extremely disappointed. I asked for oval shaped nails and every single one is a different shape but all of them are not oval. The UV gel has bubbles in it and you can see the spots they missed. She got the polish all over my fingers. They look terrible. The angry older Asian woman always makes my feet bleed when she does them. You can tell the staff don’t want to be there; they get huffy and puffy when people walk in- God forbid they have to do their jobs. After the past three times I’ve come here, my nails look terrible and I will no longer be coming here.
Time: May/23/2018 (2 months ago)
If i could give it a rating it would negative 100, it was horrible. The tools they use is not sanitary, it could lead to skin problems. And I hate the fact when she cut me with the file, saw the small amount of blood, and than went back with the file and this time softly to get rid of that small portion. And I regret going there, I wish I never went there. And their nail polish is horrible, its old. Also it way over priced, and the service is horrible. Do not go there, go some where else. THE WORST PLACE TO GET YOUR NAILS DONE.
Time: Apr/05/2018 (3 months ago)
I can't speak to the sanitation because I don't know how it works but I was surprised to see such low ratings. I love this place. Their prices are good and they spend a really long time actually working on pedicures, not just slapping some polish on. I don't come for people to be nice to me, I come to get my nails done.
Time: Apr/06/2018 (3 months ago)
They used dirty nail clippers and tools on me. When I questioned she said they go in the uv cleaner. I also asked for my cuticles to not be cut and little by little she cut them. The next client she had was a child. I never saw her clean the tools or put them in the uv machine so I called her out and said stop you need to clean those. I went to complain to a manager and no one to be found. No one working there cared.
Time: Feb/22/2018 (5 months ago)
If I could put less than one star I would. Their customer service is awful. Their “no refund” policy is a joke. I’m having a reaction to whatever they used on my nails, or their tools were not sanitized so I called to ask for my money back and for my nails to be removed and the woman laughed at me, said I won’t receive a refund AND would be charged $10 to get the nails removed. What a joke. Learned my lesson and never going to a nail salon in a mall, especially this one, ever again. Absolute trash.
