Time: Oct/07/2019 (a month ago)
An unsatisfied customer.
Service: Gel nail polish change
Issue 1: The nail tech use a extremely rough nail file to shape my nails. Which resulted in damaged.
Issue 2: Poor Nail shape construction. Nail shape was uneven.
Issue 3: Nail polish. Looked dull and not shiny. Nail polish had particulate in it.
I would not recommend or revisit this nail salon.
Time: Oct/06/2019 (a month ago)
Linda is so nice and she's polite. She made sure I was happy each step of the way. Will be going back with her for my wax, pedi and nails.
Time: Aug/30/2019 (3 months ago)
I really wish I had seen the review rating before walking and accepting the services. First off, they want to pressure you in choosing their choice of color. Mine dried and there’s literally a piece of lint under the clear gel?! Another —Don’t take your kids here because- geez- mean and rude. They rush the UV polish - they don’t apply bonder and blotch your nail gel colors. One gel mani- pedi and one kids slap polish on for a whopping $85! NEVER AGAIN. I don’t recommend anyone coming here for service. I don’t think I’ve seen worse.
Time: May/16/2019 (6 months ago)
I have been here exactly 3 times. I always get pedicures. The first time they cut my nails so bad i had an ingrown toenail. Thinking it was a fluke i went back a second time. Again they cut my nails so bad i got an ingrown toenail. I swore I would never come back here but two years later my husband got me a gift certificate for this place.... I'm sure because of its convenient location to picking up flowers at HEB. This is the third time and I specifically asked them to stop cutting the corners off my toenails but they did it anyway. I know I will have yet another ingrown toenail. I will never come here again, even if my husband gets another gift certificate. I'd rather throw it in the trash then deal with an ingrown toenail. I have literally only had 3 ingrown toenails in my entire life and I spent 11 years wearing combat boots and TWO of them have been from this place. Don't go here. I only gave a second star because at least the lady was nice while she butchered my toenails.
Time: May/29/2019 (6 months ago)
The worst place ever. I went to Regal nails about two weeks ago to get acrylics with gel nai polish and they totally ruined my nails. Didn’t get what I wanted, charged me more, not at all detailed and looked RIDICULOUS. Not even a week after getting them done my nail polish started chipping off because of course there were BUBBLES. The gel nail polish was on my skin and the lady who did my nails didn’t even bother to take it off. While getting my nails done, I asked the lady to fix the bubble and all she did was FILE MY NAILS MORE which made them look uneven. They looked very thick and the lady rushed through the entire process.
I went in for a refill because I wanted to make sure the ones who ruined my nails fixed them too. Called in before going to ask for the price and was told it would be $20, but was told it would be $40 when I went in. The lady advised me to go in for the regular nail polish if I wanted something cheap and I agreed. She offered to remove my nails entirely and do them again for $30. I agreed. Later started putting tips THAT I TOTALLY DID NOT ASK FOR. She said that what I wanted would be $50 and that someone else would have to do it for me. She removed my acrylics saying she would fix them for $30 and later said it would be $50 for what I wanted???? I was annoyed and left without getting my nails done and the lady rudely suggested me to go to the nail salon next to them so I could get what I wanted. Poor customer service and rude nail technicians with an attitude that clearly shows they don’t care about the customer’s needs. Just trying to mint money.
