Time: Jan/26/2019 (a month ago)
Pedicure with gray but my nails fell off the next day and the shape was horrible when I asked for coffin shape they were some other shape I don't even know how to describe and glitter powder was used instead of regular powder so $55 went down the drain just for me to have two use glue press on nails or an event I was attending the staff is really nice but the quality of work is not that great and I feel bad saying that but I have to be completely honest Zen Nails does a better job but the guy at the front desk is very rude so my opinion not so much recommending you get your nails done in this mall
Time: Feb/08/2019 (a month ago)
I read the reviews beforehand, but didn’t really mind them too much, but you really need to read these reviews. I came with my friend and sister. They separated me from my friend and when I asked to switch spots, the woman wouldn’t let me. Also, the lady working on my nails couldn’t wait to be done working with me. She hurried through the process, and was finished with me in about 15 minutes. She got some lint in the polish, and didn’t care. She left my nails messy, and didn’t really care to clean them up. They were also quite pushy and rude. They rushed through us picking our polish colors, and the lady who worked on my nails literally sat and waited until I gave her a tip. She sat next to me waiting for a tip. Also all they could think about is the money. They couldn’t wait until I handed them the money. They kept pushing me to hand it to them. They were also quite unfriendly. The guy that worked on my sister was very passive aggressive. He kept asking about the money and when my sister and I were talking between us he asked passively if everything was OK. I do NOT recommend this place at all! It was a horrible experience.
Time: Dec/11/2018 (3 months ago)
Definitely a low end nail salon. My fault for not doing my research. I left unsatisfied today with gel nail polish painted over the nailbed onto my skin and my nails are all unevenly shaped. I complained then but the person did not speak English and did not understand what I was saying. I’d talk and she’d respond with one word answers “ok”, completely misunderstanding my comments. The person doing my nails was very unprofessional and unpolished. She put my hand into the gel polish dryer before she even put polish on my nail by accident because she was too busy taking the drawer out of her desk that was filled to the brim with junk. She was looking at her personal bills while doing my nails. It was beyond bizarre! She also kept having to reclean the supplies and it made me feel very uneasy. The towels were all frayed and she kept having to soak the nail polish brush in remover because it was so old that the bristles were stuck together. I am so unsatisfied and felt bad saying anything because she didn’t speak a word of English. She tried her best but I could tell she was inexperienced or not properly trained. I do not recommend this place and will never go back. Let’s see if they even respond with an apology....
Time: Mar/14/2019 (in the last week)
I just got my nails done for my birthday and made my birthday awful and it was so expensive like c’mon they didn’t even try and there looks were so disgusted like I wish I could never been there since the first place 🙄😑
Time: Jul/08/2018 (8 months ago)
This place should close down. My daughter and I left there about an hour ago very upset and dissatisfied. They cut and burned my teenaged daughter's finger during her manicure. Their remedy was to soak her finger in acetone, mistaking it for alcohol. Meanwhile, at the other end of the place, my pedicure was awful. Only half of my toenails were polished. The other half were smeared onto the sides of the other toes because they used a very THIN tissue-paper to separate the toes, which doesn't separate the toes. They painted my toenails again, which was even worse. My daughter walked towards me shaking her hand in pain, and crying. They laughed our complaints off saying, "It's ok. Its ok". Then, had the nerve to charge me, $78. THEY. ARE. HORRIBLE.
