Time: Oct/17/2018 (3 weeks ago)
No one greeted us, my daughter is getting her hair cut and no one is speaking to her, I had to flag someone down to get help. The displays are a nasty mess.... if there’s even product where it’s supposed to be. Not to mention, they are CLEARLY out of dress code. And the lady who seems to be the manager (African American lady with long curly hair) seems to be the rudest and least professionally dressed of them all. I spend a lot of money at Ulta but will definitely be making different choices about locations from now on.....
Time: Oct/20/2018 (2 weeks ago)
Every time except one, I have been ignored by all the staff. I started to assume it was because of my age, but as I was chatting with a young woman in the store about being unable to get any help from staff, she told me they always ignore her too. That made me feel a bit better. Lol. I couldn't find the product I wanted, so I found one of the staff members to "help" me. She told me all the stock they had was already on display. Didn't know when " the truck" would be back with more. Declined to give me a rain check or try to accommodate me in any way, to be able to use the 20% off coupon before it expired. Needless to say she could not have been less helpful. I thanked her politely and left this store for the last time! I will not be going back there. I will be spending my money some where else.
Time: Nov/06/2018 (in the last week)
I never got her name but she had blue hair, she was super friendly and soooo helpful in finding a foundation that A) matched my skin color B) helped with the super oily skin I have C) acne
I tried it this morning and omg I love it. She described it as wearing a clay mask and getting the benefits of it without the heaviness of wearing a real clay mask . It goes on so light matches my skin perfectly
Time: Aug/03/2018 (3 months ago)
I've had two separate appointments where I had my hair and makeup done. The first was good the second was very disappointing. The salon is really hit or miss. I had my brows done at the brow bar and my eyebrows were plucked too thin and too short. The store is clean but don't expect much professionalism especially from the management.
Time: Sep/06/2018 (2 months ago)
I love this place, their makeup us awesome and there's plenty to choose from, they even helped me try out different kinds of everything I needed, they were very friendly and helpful, I really enjoyed my visit!!!
