Time: Oct/03/2020 (in the last week)
Have been going to this location since November 2019. Was very happy until the last time I went. I had taken a break from acrylics and let my nails completely regrow after 2 years solid of wearing them. I went to this location to get a red set. The lady I was familiar with and did a good job. However, when I went back a month later to get a bright orange refill, I got a tech I had never seen before and 2 things happened. First, she filed my nails down too much. Second, she used the poor quality products which eat at your nails and make them brittle. I didn’t realize this about the products at the time, but only 2 weeks after I got the nails, my thumbnail broke, splitting my actual nail off halfway horizontally. I have never had this happen in 5+ years of wearing acrylics. It also happened on my first refill after a fresh full set after letting my nails regrow completely so they were strong. Very dissatisfied and disappointed. Not sure why their quality has lowered. Previously I had recommended this business to other friends but I will no longer do so as I have told them about my experience.
Time: Jul/02/2020 (3 months ago)
Literally will never go somewhere else now. I tend to feel very out of place in nail salons since I've had only 2 other manicures in my life. I don't know what options there are and always feel pressured to upgrade or add on. I also feel awkward asking for something different like a certain shape and it almost makes you feel like you are a burden. Not here!!!!
Jenny, my nail tech, was a doll. She was kind and gentle and so helpful and I'll certainly mention she massages your arm like a freaking dream 😍 I went with my sister's, one of whom is getting married in a few days, at her nail tech, Tina, was also so genuine and sweet. And her nail art was *MUAH* stunning!! They also gave us full attention which I think is hard to find in nail salons with the techs usually picking up the phone constantly or talking to eachother and ignoring you unless they have a question. At VIP, you actually feel VIP and I couldn't get enough.
Side note, I tend to bite my cuticles which is why I would love to get my nails done more often but previous mail techs have darn near nail shamed me for it or have been really rough with them. Jeny was easy going around the more tender areas and didn't even mention them which made me feel very comfortable and thankful. 💅
Thank you ladies for such a fantastic job and experience!
Time: Oct/01/2020 (a week ago)
Sarah and Emily are awesome! They provide great customer service along with their awesome nail skills. I love my nails every visit!! I will be back every 2 weeks as usual
Time: Aug/22/2020 (a month ago)
This color on my toes and my nails were done by young gentlemen... Gorgeous!!
Time: Jan/19/2020 (8 months ago)
Didn’t really like my experience there, I wanted the nails with my initial (which I think she did a good job) and the flame on my pointer finger but instead I only got my initial, not really what I asked for. I showed her the picture and left in on the counter for her to see but she completely ignored it. One of the more simple designs I’ve gotten on my nail and one of the most expensive too.
