Time: Sep/23/2018 (a month ago)
Worst customer service EVER! I paid an extra $2 for the hot stone massage pedicure and she used cold stones that were just used on someone else, same bowl, same stones and didn’t even reheat them! We will NEVER be returning to this location! She can use that extra $2 for her tip! Also told us that the colors we chose were ugly. I’m 5 months pregnant and she didn’t offer to help me up or grab anything for me. She gave me dirty looks when she skipped a step in the pedicure and didn’t use the grater on my feet when I had to ask her to remove the dead skin 3-4 times. She kept telling me I didn’t need it. rushed through painting my toe nails and they’re very messy.
I’ve never been so disappointed with a pedicure.
Time: Oct/04/2018 (3 weeks ago)
I love this place because this is the only place that does my nails right and there is one lady that works there and she just does my nails exactly how I want this place is awesome
Time: Sep/05/2018 (a month ago)
I almost always have a good experience however, the service was pretty bad last time I went as one of the employees doing my eyebrows just walked away as I was telling her to fix something while I’m still talking. I’m not gonna let this one bad experience ruin things for me but still, it was unexpected
Time: Aug/20/2018 (2 months ago)
Tried other places but this is still the best deal and they treat you nice.
Time: Apr/17/2018 (6 months ago)
DISRESPECTFUL TREATMENT !! —I am giving them ZERO stars!!!! I do not use this salon on a regular basis but have used them to repair a nail or eyebrow wax. Yesterday I needed a quick nail repair as I was headed to a funeral across town. The lady came from the back and asked me
to sit. As she was applying the acrylic she gave me a ring of colors to match my color. I noticed the “grumpy old man” standing there watching. Couldn’t find the color so she gave me another ring of colors. He was now standing there as though he was irritated. I realized I didn’t have cash (never carry it) so I asked how much she said $4. I asked what is the minimum for credit card she just said No. I explained that I had no cash but could go get some and bring it back. Suddenly they did take a credit card for the $4 charge. I asked if they took AE she said no so I began trying to activate my new Bank of America card the whole time the “grumpy old man” was just staring and watching me. Then they decide they want payment before nail is done so I give him my old Bank of America card which has been giving me problems. The picture on my card is from 17 years ago. I handes the “grumpy old man” my card he immediately says “that not
you” and throws it back at me. he
would not even look at me. I tried explaining this is an old picture, so I showed him my license, he said no and refused to speak to me. There I stand with this huge unfinished acrylic nail that she refused to finish. This is in front of all the customers!!! I ask I can run to Kroger to get cash...remember I have a funeral to get to. I walk back
In with cash, I probably should not have but I threw the $5 on the table he was at. He immediately started screaming at me and the lady that had been doing my nail came at me screaming in front of everyone!! She said you don’t do that, I explained that they had treated me like I was a thief over $4 and how rude he was to me by refusing my card. I understand that this is their business and have to protect themselves from theft...but to act like this over $4...come on! I walked out, nail still not finished. Unbelievable, what a terrible experience and wouldn’t give one penny to this business based on how I was treated....never have I been this disrespected in an business where I am paying them for. Service!
