Time: Jun/07/2018 (a month ago)
I have been using this spa for almost two years. Until now they were good. The last few times have not been good. My nails break way more than normal, I know you will break one now and then but I have more than three break a week. The last time in the technician hurt my cuticle were it bleed, no sorry, no anything. Same nails chipped on 5 nails in 3 days. I could not get back to them because of home repairs, so it was almost 6 days and of course my nails have started to grow and they only wanted to fix the 5 and not the other 5. Who would go with miss matched nails? They seen I was upset they were only doing the chipped nails and Tina did not offer any help. I left and came back to see if they wanted to remedy the problem and not one word was said to me on what I believed was fair. I have done customer service for years, and if you want to keep a customer you do what is necessary. Tina has no skills in fixing an upset customer.
Time: Jul/05/2018 (3 weeks ago)
1st time customer today! Very very busy but fast and friendly service! My feet needed more attention and she gave it! Very clean, friendly service. 😀. I live about 20 min away I will be back!!!!
Time: Jan/20/2018 (6 months ago)
I’m so blessed for these wonderful lady’s here. I went to fossil nail to get my nails done and they did a very bad job. They rushed it and messed up so bad. My nails turned yellow within a week. So I came in and these wonderful lady’s fixed them. They toke their time and did not rush at all. They look wonderful. I was so ashamed of my nails but now that I fixed them I’m so proud and thankful. I can not thank you enough . I do recommend coming here. You will definitely love it.
Time: Jun/20/2018 (a month ago)
Delilah is very very good.... but you need to make sure you make an appointment to be able to get her....
Time: Jan/23/2018 (6 months ago)
I have had my nails for about a week and they are not shiny anymore. I mean it’s been a week! I call to see what they can do for me the lady said I only had three days after I had them done to say something? Now how am I supposed to tell her something when it happens days later?? Nail usually last about a month? I got only one nail fixed one that broke off she asked what I wanted I told her fix my nail a shine the rest she tried to charge me $5 like really? Terrible customer service I am unhappy with this. If I need to speak to someone higher I will! You come to the nail salon to feel welcomed and I did not feel any of it the lady was getting attitude with me as if I was asking to take them off and give me a new set! I asked for them to fix what I already had that’s all! The lady doing my nails was very nice she asked if I was ok I told her no she saw that I was upset her being as nice as she is fixed my nails but at the end Tina charged me.
