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BUSINESS
Glossy Nail Salon & Spa
2180 West Bayshore Road
Palo Alto, CA
http://glossynailsalon.com/
Rating:
(3.9)

HOURS    (Permanently closed)
UNKOWN ..!

REVIEWS
Time: Oct/18/2020 (4 years ago)
My first time in a nail salon in 6 months... wow!! Everything was clean and spaced out, plastic barriers on the pedicure seats and manicure tables! I called at noon for an appointment later in the day and they were able to fit me in at 5:30. At my appointment I met Jenny and the lovely girls at Glossy. Jenny took care of my acrylic set and WOW!! I am in love!! I should have known I was in good hands when I saw Jenny's nails on herself, they're fabulous! I showed some pictures of what I was going for but wow Jenny really listened to every detail I said because these are exactly how I envisioned them them in my head. These are not $45 nails... you do get what you pay for!! The quality is amazing and if you're getting any bling and/or long nails, it'll be a little extra (as expected). I'm so happy with my experience, the atmosphere in the salon was serene and very cute. I look forward to coming back :)

Time: Jul/29/2019 (5 years ago)
The only came in to waste some time. I got a pedicure and overall it was not the best experience. They were really disorganized, the lady that was giving me the pedicure was nice but was really rough and hurt me a few times. She went off to work on someone else and a different person painted my nails - she did it really quickly and didn't do the best job. When a third lady went to put my top coat on I pointed out the not nice polish job and she told me she wouldn't be able to fix it. Still charged 35$ :(

Time: Nov/12/2021 (3 years ago)
Such a great place to go for nails! It’s clean, quiet and the ladies that work here are so kind. Had the best pedicure of my life and the owner, Jenny, is a sweetheart! She’s fantastic at nail art. I’ll definitely be back!

Time: May/30/2022 (2 years ago)
I’ve been bringing my mom here for a few years now. Sometimes I get a manicure and a pedicure while I’m waiting for her. The team is friendly and courteous. It always looks clean. One thing I have never liked about coming here is that they don’t respect your appointment time there’s always like a 20 to 30 even 45 minute wait after your appointment so I feel like there’s no point in making an appointment. Make sure you don’t have anything time sensitive that day maybe come get your Mani Pedi after work.

Time: Nov/06/2019 (5 years ago)
Owner/Jenny? is rude and inconsiderate of your time and money spent getting here and waiting to get your nails done. My experience here has been bad the 5-6 times I have come here and I will not be returning here anymore. Even when I have called in before or made appointments in advance, when I arrive I am either told to come back at another time, or no one can service me anymore/at that time. I do not want to make assumptions and say it is because I am from a different demographic than most of their clientele, but it is very interesting and frustrating/upsetting that this keeps happening EVERY time. I have waited for hours each time and usually finally matched up with the most inexperienced/new nail tech who is new to doing dip nails—the service I get. And thus it usually takes her around 2 hours to do simple dip nails, and the job is not done that well. The owner/Jenny? does dip nails very well, but she is always booked out and chooses to only do mainly her friends, long term clients, her sister, or other nail tech workers nails there BEFORE YOU even if you made an appointment specifically with her and were there before your reservation time and have been waiting for a considerable amount of time past your appointment time. One time she left me in the middle of doing dip on my nails and went over to another table to do her sisters who just finished up her shift there or something and was going out on a date or something and wanted her nails done quick by her sister. I was shocked. The owner told some other worker to come and finish me up and told me she was going to go do her sisters nail. I informed her that was very inappropriate and she should finish my nails first. She replied “But it’s my sister :) you understand?” wow. Ridiculous. This was after I waited over an hour after my appointment time previously scheduled with the owner and just to have the owner do my nails. Again, I don’t know if this is being done to discourage certain demographics from coming and utilizing their service, but this has been my experience EVERY time on about 6 different occasions. Very upsetting, inconsiderate, and rude behavior. Will not return.





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