Time: Mar/28/2018 (4 months ago)
I feel like this review is necessary. In turns of an over All spa the staff is nice, but service is limited. The pedicure I received was good. No complaints about that at all, other then that I felt like my seat was so far up, but anyways as for getting nails done here I would suggest to don’t. I posted below on how I wanted my nails to look and how they turned out. Keep in mind I did show them the picture and told them I wanted my nails to look exactly like it, mid way through painting my nails the gentleman chose the wrong Color and didn’t ask me about it until he was about half way done, then when my nails were finished he used gel instead of powder and told me after he finished that I should’ve used power instead of gel. Again i didn’t specify what I wanted I just asked him to make my nails look like the picture, as for the overall experience I felt it was poor he kept on switching spots over and over even through we were already half through the process, I’m always open to trying new experiences but I will not be returning. Not to mention they cute my finger and didn’t even give me a discount.
Time: Jul/02/2018 (a month ago)
Got off work early to arrive by 5. One hour later she’s not even started my polish! Advised manager I needed to be out by 6 , which won’t happen. Tech was on her phone a few times . Going to another salon when leaving here to get nails done. Not good service and high prices. Highly recommend you choose another place.
Time: Jul/29/2018 (3 weeks ago)
This place is awful! Made an appointment the day before. Got there 5 mins before was told 5 mins. Several other ladies came in and were taken back before me this went on for 45 mins before I left. Each time someone would come up and say 5 more mins! Why make an appointment? I was asked 4 separate times would I like gel or pedicure and declined since I made it for a fill. Don't waste your time. Go elsewhere for an extra few dollars!
Time: Feb/26/2018 (5 months ago)
I went here on two separate occasions in hopes that this would be a place I could come to often since it is so close to my house, but this is not going to be the case.
I wanted to take my young girls in to get their first manicure as a cute mommy/daughter time so I called ahead to make an appointment as there were three of us. I was told to come in at a certain time, which we did, then we waited. We waited about 15 minutes, to which I wondered why I made an appointment.
The staff was nice and the store is clean. There was not enough room at the tables when it was our turn so I had to sit at one of the pedicure chairs, away from my daughters. They kept insisting to not give my daughters full manicures and just trim and paint. I agreed as they seemed busy and my girls were still happy to have that. The whole process was very rushed. They were friendly but rushed.
The second time we just decided to walk in, with four of us for pedicures and we again waited for about 15 minutes before being seated. This time though we waited for 45 minutes with our feet soaking before anyone came over. Mine was completely rushed and not done properly or completely.
Overall, I do not recommend unless you like only having sub par service and being rushed due to over booking and understaffing. They are pleasant and it's clean but I really wish they could have delivered on service.
Time: Mar/12/2018 (5 months ago)
I go here every 2 weeks. I gave the same 2 people work on my nails and feet. I have to admit if they were not there, especially Lisa who does my nails, I probably would go somewhere else. The only reason I don't give 5 stars is because as others have stated sometimes there's a wait even with an appointment. But I have found this to be the case in any salon where walk-ins are welcome.
