Time: Jun/29/2019 (in the last week)
I have been visiting this salon since they opened and enjoy the location and atmosphere - however my last two experiences there have been terrible. The manager is very nice and had to correct my last bad manicure. I returned tonight and left after enduring rudeness and roughness by the nail tech- this service should be fun and comfortable and without pain - but after tonight I am not sure that I will be returning anytime soon. This could be a wonderful salon but the customer service and treatment needs some tweaking.
Time: Jun/19/2019 (a week ago)
Go see Hanh at Anthony Vince! However you will probably want to make an appointment as they are always busy. She does an excellent job and I always leave happy. She has been doing my nails for almost two years now. Anthony Vince is clean and the staff is friendly. There are also several colors to choose from!
Time: Mar/27/2019 (3 months ago)
This business exhibits professionalism in the guest service and technical skill. I was welcomed by the front entrance administrative assistant and signed in for my appointment, and pleasantly told select a nail color. I was asked if I would like a beverage while I waited. The exterior and interior of the business is clean, and the air was clean (so it doesn't smell like chemicals). The nail technician was pleasant educated me about the health of my nails had intelligent conversation. This is the best experience that in getting my nails done, and I have experienced this service in different states. So, if you are searching for a business for this technical skill please make your appointment or call ahead to this business.
Time: May/18/2019 (a month ago)
Let me start by saying I never write negative reviews, but felt like I really needed to here. I recently moved to Lexington and was looking for a regular nail salon. Today I made a 1:30 pm nail appointment and arrived 5 minutes early to make my selections. After about 15 minutes of no service, one of the ladies at the reception explained to me that they had had a big party early, but someone would be with me shortly. No problem. After about another 10 minutes of no service, I went to the front desk and asked if it would be ok if I just ran across the street for a cup of coffee. They said I was fine to do so and I came back within 5 minutes. When I walked in, they said someone would be with me shortly. Fine. After another 10 minutes of no service, I decided my time is a bit to valuable to be waiting 40 minutes past my appointment time and walked out. They really should have taken the time to call guests who made reservations today to let them know they were running very far behind. I have made an appointment at Spa Nails 1 and will not be returning to this establishment.
Time: Jun/17/2019 (a week ago)
My friend and I got our nails done today and not sure what the guys name was but he was very rude to us. I told him I wanted tips to be long and he told me “ no it’s fine” and I left the place with paint on my fingers and short tips. I’m not satisfied -_-
