Time: Dec/15/2020 (7 months ago)
2018
Staff very courteous. They bring nail color choices to you and take their time on a pedicure, the massage , color and all .
2020
Returned for service after 2 years and during pandemic . Yuma is my home town and I’m visiting family for the weekend chose a family pedicure. Set appointment at noon for 1:30. . Arrived to a full capacity salon with walk in guests waiting . We were asked to sit next to other guests less than 6 feet for a 30+ minute pedicure . I addressed the social distance guidelines of 6 feet and instead of an apology and option to wait . I was ignored and walk in guests behind us took these seats .
Pedicure service is a want , Health a need .
Those who choose to support small businesses that follow CDC Guidelines , hope you found this review helpful . While writing this review I found another local nail business that does follow CDC guidelines .
Time: Aug/04/2021 (in the last week)
I have been to Elegant Nails and Spa three times now. I see the same technician. She does a great job. I'd tell you her name, but then I'd never get an appointment with her!
Time: Jul/14/2021 (3 weeks ago)
Went into Elegant Nails after a botched nail job from a local nail salon and Tracy at Elegant Nails was amazing. Not only did she listen but did a fantastic job. She removed the bumpy layers of gel left from the previous nail salon tech and replaced it with powder to give me the obré clean finish I wanted. My nails came out just like the picture I showed her. My nails look classy and I feel amazing.
The salon: Elegant Nail techs are clean, professional, and personable. The atmosphere is chill. I wasn’t rushed or made to feel uncomfortable.
Thank you everyone that made me laugh there; Johnny, Hannah, and lady that went to lunch. Thanks again, Tracy, I appreciate your hard work and dedication to your business.
Time: Jul/30/2021 (in the last week)
Poor customer service. No one said hi when I walked in. The girl that was doing my nails was constantly on her phone. Didn't even put my shoes when done with pedicure.
Time: Mar/27/2021 (4 months ago)
Very very very POOR customer service. As soon as I walked in all anyone did was just stare and not even acknowledge that a customer just walked in. Completely made me feel un-welcomed and almost as if I walked into the wrong nail salon. I introduced myself, and said I’m here for my appointment and this is what I want done; they all seemed so surprised as if I didn’t call a few hours prior and speak to one of the nail technicians to make an appointment. Overall, body language and attitude were very cold, so I waited for some time before deciding to walk out. If you’re going to be spending your money, give your dollar to businesses that make it a priority to make their customers feel acknowledged and welcomed.
