Time: Mar/02/2021 (a month ago)
Absolutely most fabulous place in concord. They do the most amazing job on everything from head to toes my service was absolutely astonishing!! My eyelash extensions was a great experience for my. My pedicure and nails came out to the T. They are great listening and amazing customer service skill. They also work as a team which I love to see.
Time: Mar/12/2021 (a month ago)
This is a place where the nail technician does gel nails worst than me. I should stick to do my nails at home. On my last appointment there, my nails looked with bumps and many wholes at the end. It is clear that their products are old as well as the equipment. Well, their lost. I'm looking for a permanent place to do my nails every week. They threw away business.
Time: Nov/13/2020 (5 months ago)
Well... I’ve been to this salon 3 times in the past 2 months. I’ve been trying to grow my nails out so I get the gel manicures.
The first time I got them done it was great loved it.
The second time I got them done the nail artist filed too much of my nails down and they were uneven. My nails were all different lengths, the nail technician also forgot that I wanted a matte finish and instead of starting over she added a double coat of the matte, leaving the coatings on my nails very thick and not pleasant to look at. (So base coat, 2 coats of color, 2 coats of top coat, and two coats of matte) When I left the salon there was still gel on my skin. I actually left the salon crying because I was so dissatisfied. (Mainly bc I’m pregnant and am very emotional) I try to get my nails done every 2 weeks by the end of those 2 weeks my nails had grown out and I was ready to get them done again.
The third time I went, whew, I guess because the coating from the previous nail technician was so thick, they assumed it was acrylic. The nail artist used the drill to take the gel off. It started burning my nails. I’m assuming she drilled too much, leaving my nails very brittle. When it came to cutting my cuticles she nicked my skin so I ended up bleeding during the service. I actually loved how the nails looked leaving the salon, I could tell they were thinning out though from the drill. Not even a week after having my nails done 2 of my nails nicked at the side and got caught on my clothes and broke. By this point I’m pretty upset because I know it’s because of the drilling, my nails are super thin now.
Fast forward.... almost 2 weeks after this last nail job has been done all but 4 of my nails have broke. Of those 4, 2 have nicks on the sides so they are going to break soon.
I’m very disappointed because now I know that I’m going to have to wait until my full nail grows out, for them to be strong again. I don’t believe I’ll be back there, but I’m leaving a review so hopefully they’ll be more careful with everyone else.
Also... all three of these services were with different nail artists.
Time: Apr/26/2021 (in the last week)
Meme is AMAZING doing eyelashes extensions!!! I love going to her.
Time: Jan/17/2021 (3 months ago)
This is a family owned establishment where I found the owner to have had a Hilarious sense of humor that creates a friendly and fun atmosphere. 😀
My technician did a good job on my nails 💅even though she missed a coat on one of my nails, nevertheless she had a pleasing demeanor about herself.
😕The only two things I saw could have used vast improvement was better Sanitation practices of Non-Electrical Tools in the Salon and more Professionalism among the staff.
Picking up personal cellphones 🚪 in the middle of a Nail service and Texting throughout is highly unsanitary as this spreads bacteria from phones to patrons and is also extremely unprofessional to say the least!
👉Note to Owner, please tighten up on these two key factors as 'Infection Control' is MAJOR in salons, especially during these Pandemic times!
👀You never know who might be in your midst, even an unsuspecting affiliate of the NC Cosmetic Arts Department...😯
