Time: Sep/09/2017 (a year ago)
I've been working in this shop now for about 15 years there's people on here that I never even seen before that's putting down fake reviews about this nail shop. Even though our sign says walk-ins are welcome you as an adult should know that is always best to book an appointment and I understand the spur the moment pedicure manicures but you are willing to take a risk to step into a nail shop knowing you have to wait and you still get mad when we tell you it would be a 30 to 45 minute wait because we don't believe in lying to our customers saying is only going to be A 5 minute wait and when actually it's about 30 to 45 minutes I no longer work at this nail shop because I am actually in the Air Force protecting your freedom so you can write some BS review about this shop and yeah there are times that we are undermanned cuz workers choose to move on with their life and pursue a better career ..those who have been going to us for over 20 years know how good of a job we do if we didn't do a good job we wouldn't be in that strip mall for 20-plus. We don't BS our customers and we tell him straight up the truth.
As humans sometimes we have our days especially nail tech that we don't like to talk or we feel that you want to relax while you're getting a pedicure and manicure you don't want anybody bothering you but if you do talk to us we will talk back is that simple.
It's funny how when the employee write a review about other people writing bad reviews about us and not knowing who they are saying that we disrespected or is unprofessional to defend our nail shop from these bad reviews....we can't put in our two cents in.
AS FOR NARA this is not harassment this is just stating the facts you came into our shops a lot of times I remember the times when you are very picky and one of my friends was doing your pedicure he polish all ten toes even asked you before he polish your toes ,did you like the color you told him yes, after he finishing polish all your toes you said you don't like the color anymore who does that.. I've done your nails a couple times too I was always nice to you there's times when you did push the lines a little bit but I'm a very laid-back person and you know who I am I'm not shy about putting my name out there...it's not that we're rude to customers it's just that we know how much we're worth and sometimes money is not that important to us in a sense that we put up the people's nonsense ..I am very happy to serve the people that's been coming to our nail shop for the past 15 years I've been working I just had to put my review in because that's the right thing to do at least try to defend this business and and this is no way harassment to any of the bad reviews left on here I just want to put things right
Time: Jul/12/2016 (2 years ago)
This place should be shut down indefinitely! The technicians lack professionalism as well as experience. Instead of spending money on actually learning how to do simple task, such as manicures, they focused their attention on creating an ambiance. Which does absolutely nothing since ALL of their attitudes suck! They're rude and disrespectful as if they have a reputation that warrants any respect. I'm convinced they buy the cheapest materials possible. For anyone who has been here and received the same treatment I did...contact the Attorney General and the Better Business Bureau. For anyone looking to spend money here...DON'T! Look up the reviews here and Yelp. They suck!
Furthermore, after reading the comment the "owner" left to one of its customers, it's no wonder why ALL of the employees are rude. I guess it's their policy to disrespect their paying customers! Disgusting!
Time: Jul/06/2017 (a year ago)
Seriously, take the "Walk-ins Welcome" sign off your door. I have tried 4 times to stop in for eyebrows, the first time I waited 30 minutes. The second time I was told there wasn't time (at 230pm when they are open until 8pm) and the last two times she couldn't even give me an estimate. Every single one of these times there has only been 1 male technician and 1 female technician. Place is COMPLETELY empty with exception to the client they are currently working on.
As I sit in the parking lot writing this frustrated review I have watched 2 other women walk in and come immediately back out and head back to their cars. All in a matter of 6-7 minutes. I wish I could record this for the sole purpose of this review.
Staff up, or make sure your sign reads "By appointment only".
Time: Apr/29/2017 (a year ago)
Me and grand daughter had a great time and the people who helped us were the kindest people ever. I hope we come back 😍😍
Time: Jul/13/2016 (2 years ago)
This is not the place to go if you are looking for good quality. David does not take the time to do what the customer asks them to do such as the shape of your nails. All of the reviews listed here are very accurate, and I wish I would have read them before I spent any money here. The staff is rude and unprofessional. As you can see with their reviews their responses are rude and they do not care about customer service.
