Time: Aug/30/2018 (in the last week)
I've been a customer for over 10 years. The staff are friendly and professional and I am always satisfied with my services. Nails and brow wax is amazing.
Time: May/19/2018 (3 months ago)
Went to this morning to get a soak off from a acrylic nails with gel polish and a manicure. Joy normally does my nails and does a terrific job. She was not available this morning so Kathy did my nails. I should have followed my first mind and waited on Joy because Kathy look as if she was having a bad day when I sit in her chair. She was very rough when handling my nails. She did not try to soak my nails before cutting them with the cubicle remover. I tried to sit through but after cutting about 6 nails she went too far down and cut the meat up under one of my nails. She got frustrated jumped up and went in the back to get another kit to start soaking the nails off. She then started using the drill and burnt me several times. After I told her it was hurting and she was burning my skin on the side of the nails she told me she could not do my nails if I was going to be that sensitive. After going back and forth with her a couple of times she slammed the instrument down and told me she was not going to complete doing my nails. I explained to her she was frustrated and I could have waited on someone else. After going back back and forth with her I just decided to leave. I told Kathy she was very rude and did not even try to clean up the blood after she cut my finger. She was very unprofessional. Joy along with the owner continue to do nails and no one said anyting. I have been going to Joy for the past 7 years and drive from Wilmington Island to have my nails done. Horrible experience today and I will not be going back. Make sure they clean the equipment before working on your hands or feet.
Time: Sep/01/2018 (in the last week)
I’ve been going to this nail salon for 5 years. Ly does my nails every time and does a fantastic job. Won’t go to another nail shop in savannah.
Time: Jul/10/2018 (a month ago)
I have been a customer for years. Joy has always done my pedicure. The other night the nasty owner did my feet and my polish looks like a 5 year old did it! This lady had THE NERVE to say I messed it up when I came in to get them fixed. She put new polish on top of the first shabby job. So you know that resulted in fresh paint, with uneven lines underneath. She tried to top coat them and I told her they still were messed up and she began to say that it was my fault! That’s just tacky. I told she didn’t have to worry about it. I’ve been coming for years, but I wouldn’t be back. That lady is so tactless and rude! I hate that for the two sweeties that take care of my husband and I. Piss poor customer service and you ability to polish nails just lost you a faithful customer. You’ve been warned. First lady on the right when you come in.
Time: Apr/24/2018 (4 months ago)
They discriminate based on color. Atleast when I was there today. They had an attitude about doing my natural nails for a manicure, waxing eyebrows and complained. Only thing they did right were my eyelashes.
