Time: Nov/08/2018 (in the last week)
If you want the best services and the best quality nails then this is the place to go. They are very friendly and knowledgeable about everything that they do. This place is always packed but somehow they will manage to get you in, right away. They will do exactly as you ask. Try Secret Nails, you will not be disappointed, I promise you! I just had a full-set done with designs and they look great! Love it!
Time: Nov/06/2018 (in the last week)
When I first started going here, they were very friendly. They were fast and had quality service. They used to be priced reasonably (2016). Now fast forward to 2018, my last few experiences were HORRIBLE! First off, I stopped going about a year ago because I got gel polish (as I always do) and it started peeling off the next day. I went back 1 more time after that because the gel polish was still peeling off! I was told that the guy didn't use a base coat, that's why it kept peeling off. Not to mention, they went up on their prices. It's now an extra $30 just for gel polish. Don't get me wrong, I don't mind paying, if the service is good. Their service is not worth the time or money. After my horrible gel polish experience, I decided not to give them anymore of my money. Unfortunately, I went a few days ago for a fill in because I was in a hurry and they are close by my house. Two days later my acrylic was lifting off. I went in to get my nails fixed, when I walked in they asked what I needed. I explained that I had been there 2 days prior and my nails were already lifting. The woman instantly got an attitude and started speaking in Vietnamese, then rolled her eyes. I was like, WOW!! Really?!? So, the same guy that "did them" insisted on “fixing them". He's a nice guy, very friendly but he still didn't do a good job. I will NEVER give them another penny. I only went there because I was pressed for time. NEVER AGAIN!
Time: Jul/30/2018 (3 months ago)
Service was fine but it missed small touches like lotion and hand massage at the end. That was fine, we could ignore that but the fact that we had to pay $20 extra for gel color is ridiculous. Never have we experienced that and from that alone, we will never return. A full set and a pedicure ended up cost us $84 for one person! We just moved here from California and even at a high end spa we never paid that much for just two things!
Time: Jul/14/2018 (3 months ago)
I was hesitant of coming here as the rating wasn’t high. Jack did my nails and did an excellent job. He was super friendly and we joked a lot. He wasn’t patient with me picking my color and showed me several colors. Will definitely come back and would recommend.
Time: Aug/17/2018 (2 months ago)
The only positive was about the pedicure. It was great. That's where it all ends. I asked for gel nails and they did them at the same time as my pedicure so I didnt even get to enjoy either service. I asked her to do them on the thinner side and it was like she disregarded it completely. I cant write anymore because I am still angry! And it cost me $83 for the full in and pedicure!?!?!? I have Never paid that much I feel like I was duped because I thought it was going to be $59, big difference! So mad
