Time: May/22/2018 (3 months ago)
I have been getting my toes done at nail glamour for some time now! Any way I wasn't in a hurry so I let the young lady go before me, beside I like soaking my toes longer that a few minutes! Well, when it was about time for the older lady to do my toes, she said " look you splashed water all over the floor! I said the side of the tub wasn't wet! I looked at the floor and the water was still running on both side of the tub... And I wasn't moving my feet at all, she keep going on and on... I dried my feet off and said you just lost a customer... I don't see how I could of splashed the water on the floor... Even the lady sitting beside me said ' She wasn't splashing her feet for the water to be going all over the floor!"
Time: Jun/26/2018 (2 months ago)
Absolutely worst customer service I've ever experienced because they realized I was signed in first but we're highly understaffed and disorganized. Will not be going back. The pic I have was when my technician left for a second time to work on a different client. She started to paint and bolted, leaving my toe like this....??!?! Not the cleanest facility either.
Time: Jul/06/2016 (2 years ago)
Best Nails is where I usually go to get my nails done. However, the first week in July, they are closed for vacation. They are fantastic. Been going there for years.
I went to Nail Glamour at the point mall in Carlisle. I will NEVER go there again. First, the person who did my nails did not speak English. She appeared to be older, maybe the Mom, not sure. Could not understand a word she said. Secondly, she filed my gel polish off, along with the skin around my nails. I told her it hurt. She just giggled. NOT FUNNY.
I should have known something was not right when I noticed the dirt under her nails.
The polish was slopped all over my fingers and hands. I informed another employee that I was not pleased with my manicure. She called the woman over to correct her mistakes. This woman proceeded to pick at my cuticles until every finger on my hands was sore. She then proceeded to wipe my nails with alcohol which burned like heck. THEN SHE STARTED BLOWING ON MY FINGERS SO STOP THE PAIN. I told her to STOP IT!
If this were the only nail salon on earth, I would never go there. When in America, speak English. Not that difficult.
Time: Jan/07/2017 (a year ago)
I only get pedicures here but I love it. They recently upgrades all their pedicure chairs and they are wonderful. My mom and I come here to get out toes done. They always take a lot of time on my feet and do a great job with the polish. I couldn't be more pleased!
Time: Apr/13/2017 (a year ago)
I went in to get my eyebrows done. I waited for 25 mins before anyone even took me back to the chair, and when I said chair I literally mean a CHAIR!!! Vickie sat me down then put rubbing alcohol instead of oil on my brows and then proceeded to put cold wax on my brows and tried to wax them while the warmer with heating up. She did this for the next 10-15 minutes.. she never once got out her tweezers after she was done "waxing" she once again put rubbing alcohol on my brows causing them to burn.. DO NOT GO HERE AND GET ANY WAX SERVICE DONE, YOU WILL REGRET IT!!!
