Time: May/13/2021 (a month ago)
This salon appeared to be of a high calibre and was very friendly. However, I gave them too much freedom and trust in their decisions against my own wants. I was not allowed to get the gel color on my toes for my pedicure that I wanted. The next time I went I got a botched and poor gel medicare by a nail technician (April) who did not know what she was doing and made that clear. My nails had to be completely removed and redone by another nail salon. My technician was not able to fix them because she cut her fingers and they did not know when she would be back. Inexcusable for the price I paid, Not including the generous tip I gave her. It took her 3 hours to do a ridiculously poor nail job and it took another salon just one hour to completely fix them to what I wanted. Do not recommend.
Time: Jun/26/2021 (a week ago)
Walked in excited to get my nails done. I brought my sisters so he was going to give us total 5% discount. They forgot to do base and top coat for my pedicure. I still tried to keep an open mind. For manicure, my nails were cut all different shapes so I ended up filing my own nails to even the shape. The nail polish looked terrible - like if you put paper towel on wet nail polish. The technician seemed unbothered even after I asked her multiple times to fix it. She said that just how my nails are... I have been getting gel polish done for years and never had this issue. She was heavy handed with the drill so my nail beds have ridges all over. Lexi was kind enough to fix my nails because I was so frustrated, upset, that I started crying. The owner (make) still made me pay full price with the original discussed 5% off only after I wasted so much time here. I missed my work event because of it. I will never return to this place and don’t recommend it. Please take your money and business elsewhere.
Time: Jul/03/2021 (in the last week)
Absolutely horrible service. My pedicure was the first service and he missed parts of my toes and shaped them oddly, some were curved others were square. As for my manicure, the worst service I had ever gotten. He was buffing my nails and managed to cut my skin, I was bleeding and in pain and he didn't seem to care much, just carrying on. Then he cut me again using the cuticle cutters and I was pain in both hands. He also applied my gel polish horribly. It is blotchy, spotty, and have blobs all over. It's been a week, barely, and it's already peeling??? Never had a gel polish do that in my years of getting one. At the end, I had to have Lexi, the only one there who was good at her job, help me shape and do my nails. I will never be going back and I recommend no one else does either. I wish I could give 0 stars.
Time: Dec/03/2020 (7 months ago)
As a new resident I was on the search for a quality nail salon. This one came in highly rated so I gave it a try. Not only did they care enough to give me extra directions to make sure I found my way to the right salon, but the service was excellent. I felt they took their time and didn’t rush me out, which also made the experience more enjoyable. I am very into the details, and felt they were careful to make sure to create the right shape and that I liked them before starting to paint. I also came in with old acrylic and they were gentle with taking it off - a big plus! Some salons will rip your real nail right off with the acrylic. The nail tech even beautifully recreated a design I saw on IG. I will be back! Excellent service overall.
Time: Feb/25/2021 (4 months ago)
Outstanding Service. Definitely top 5 for me first time in Tampa and this was one of two locations near my air bnb Im glad I chose Plush the team was welcoming and polite. They accommodated me and my best friend an hour before close for two manis and pedis. My pedi was luxurious and outstanding my only critique would be that i don’t use polish and i asked for the buff-shine on my feet and hands and the gentleman who did an amazing job missed a few toes lol the older woman who did my manicure was a perfectionist and gave me the best arm and hand massage as a professional cook i hold a lot of tension in my hands and she used the perfect amount of pressure and my nails are still shiny after 24 hours. Will return when in town again
