Time: Apr/18/2018 (2 months ago)
Unfortunately I came across this place...I asked for a gel full set manicure..and they gave me a price at $45 first...and then changed it to $65 when they had already started gluing my nails. Next they just began gluing on the nails without prepping my natural nails. The “nail-tech” glued my index finger very crookedly and I ask her to please redo it before she had even began sculpting the gel on. I thought it was nice of me to let her know beforehand because I know they need to other people’s nails. She was very reluctant and said “not yet!””wait”.
So I waited and it looked the way it began “crooked” and ”weird”. If the manager hadn’t come by and told her to redo it, she would of left it like that. After redoing my the nail she did it crooked again. Not only was she being rude and unprofessional but she was making the place look bad with her small minded behavior..she was speaking in Vietnamese to another worker about me. Obviously ignorant people such as those assume people won’t understand them. They seem to not be aware that people could come from family that speak or come from that culture. I felt disrespected. Instead of enjoying and relaxing in a nail salon, I felt framed along with urgency to walk out and to never come again. There needs to be discipline in that place with some of those workers because they are disrespecting the customers thus loosing customers..some people can understand don’t be so clueless. In the end I stood quiet and patient and even payed for the service but, didn’t tip her because of her foolishness.
And I know better to
NEVER come back here again!
Time: May/05/2018 (a month ago)
Love this place. Great service and quality. My no chip actually lasts beyond 2 weeks!
Time: Feb/21/2018 (4 months ago)
Best Nail Salon anywhere I've ever lived. No one else trims, shapes, cleans, polishes, or massages as well. I wait until I'm back in Chicago to get my medi/pedis done here. All others shops are only satisfactory. Old Town Nails is superb.
Time: Jul/12/2017 (11 months ago)
They are very well staffed and efficient. The place was clean and spacious enough. Today was my first time here and I got a no-chip mani. I was very impressed with the amount of time spent cleaning my cuticles and the attention to detail in doing my mani. She painted 3 layers of polish, which i prefer to the 2 layers I usually get elsewhere.
Time: Dec/14/2016 (a year ago)
I have been going here for nearly 15 years. The place is very clean, the girls are all knowledgeable for both manicures and pedicures.
The owner is extremely efficient. Every time I get my nails done here, I get compliments for weeks. I would never go anywhere else unless I was traveling and had no choice. Highly recommend Old Town Nails.
