Time: Jun/28/2018 (3 weeks ago)
Walked in for a cut for my son around 2:30pm, was told we need to make an appt, which was understandable. Scheduled appt for 4:15pm same day. Came back and was told that my son was bumped until 5:00 because a pedicure needed to be done on someone else first. Although it was inconvenient, we left again and came back at 5pm. Sat in waiting area after checking in, only for about 10 mins and then we were told that it would be awhile because another pedicure was getting started now....receptionist asked to reschedule him for another day....it was a wasted afternoon going back and fourth, and didn't end up in my son getting his hair cut, so very disappointing experience.
Time: Mar/25/2018 (4 months ago)
I had a haircut and my hair color enhanced. I had a lengthy discussion about how the color should look next to my face. I am a senior citizen with a mature face. The shade of blonde that I was as a toddler would give me a washed out appearance now. I chose a shade that I thought would work. The hair dresser conferred with a coworker. They thought something much lighter would look better. While it was a beautiful color, I looked dead. After a few days I arranged to return. The color has been corrected which has brightened my face and gives me a more youthful look.
Time: Oct/30/2017 (8 months ago)
Don’t normally like salons because I usually feel stupid and I don’t ever know what I want. I was immediately greeted by multiple people and made to feel welcome and at home. They sent me to Terra who was GREAT! I told her I had no idea what I wanted and she talked me through a handful of options. She made sure I knew what and how she was doing things. The haircut she gave me is great and I love it! I then went to Taylor who did my nails. She was super nice and I really enjoyed the conversation, also, she worked well and quickly, and 2 weeks later my nails still look fabulous! Overall it was a very positive experience in a very positive environment. Definitely going back!
Time: Apr/17/2018 (3 months ago)
First trip in was awful . The girl had no idea what she was doing. After my hair came out orange and I told her it wasn't even close to what I wanted she just walked me up front to pay and walked away . No offer to fix it or nothing. I told the lady at the front and she had me come back the next day to have it fixed . I left to day much happier even tho it still wasn't what I wanted the girl did what she could to fix what had been done. Should of been some refund or a discount for further services . Not sure if I'll ever go back now tho.🙁🙁🙁🙁
Time: Oct/05/2017 (9 months ago)
I walked in to this salon and was greeted by the staff, I had no appointment and that didn't seem to matter. Terra cut my hair and did a wonderful job, I didn't really know exactly what I want but I tried to explain it the best I could and she must of knew what I was trying to say. After I walked out of there with that fresh hair cut high you get when you finally find someone who understands what you are after! I will definitely ask for her again to cut my hair when I go back! Great job Terra!
