Time: Jul/24/2018 (2 weeks ago)
I recently had my hair done here by a senior student, Jackie. It was a great experience! I showed her a picture and she performed! The staff is super friendly and are always willing to make sure you are happy with the results! People need to understand that this is a school and not an established salon, these are students who are learning so they are going to take a little more time and there might be mistakes, everything can and will be fixed. I will for sure be following Jackie to whichever salon she goes to post graduation!
Time: May/18/2018 (2 months ago)
Stylist was nice! I was told one price when I started, however when I was finished the price had increased by $10 for the same service. I was told if you purchase the items separate it’s different than a bundle price. This is not good customer service!! When you tell a customer a price at the beginning of a process that price should be honored if nothing additional was added. I definitely WILL NOT RECOMMEND this place because of this!!
Time: Jul/06/2018 (a month ago)
Wow, horrible! Not kid friendly, rude tacky staff! Save your time and money.
Response: My children were being supervised, they were contained in one area and my son yells often because he has cognitive and language delays. You were told not to tell me how to be a parent after you very disrespectfully told me I was a bad mom for not making them sit in a chair for 30 minutes past my appointment time of 11am. Amazingly, we just had their hair cut in a salon that provided two toys in a small area for children to occupy themselves, maybe you should consider your clientele by providing the same.
Time: Jul/06/2018 (a month ago)
My wife came in for an appointment for my children to have their hair cut. After 30 minutes of waiting a female staff member informed her that our children were not welcome because they would not sit still. My son has ADHD and can't sit still for long periods of time. My wife was informed she was a bad mother and could not obtain services at this facility.
Time: Feb/17/2018 (5 months ago)
Took my daughter to get her hair done for the first time. Was there 3.5 hours. Walked out with chunky uneven bangs and the color was completely different from what we said we wanted. Stayed until they closed. The instructor said go home think about if you like it if you don't give us a call and you can come in Saturday we will fix it. And that's exactly what I did. We get there on Saturday the lady starts doing her hair and halfway through I'm asked if I want to pay now or later I wasn't going to make a big deal about it because my daughter was there. Are you flipping kidding me I have to now pay for a color correction? I came back because her hair was messed up I shouldn't have to pay for that. Not to mention the instructor never said I had to pay for it I was under the impression that it was going to be free considering they messed it up. What the amount of money I spent on all this I could have gone to a proper salon. This is absolutely ridiculous and absurd. I was certainly okay with tipping the lady but paying not one bit. The lady also was going to fix her bangs and told me she was going to wait for her instructor to help her because she didn't know how to fix it and that never even happened. They fixed her hair slightly but it still is a completely different color then what you showed her it's not even close extremely disappointed what an awful experience for my daughter I will never go back to this place
