Time: Dec/12/2021 (a month ago)
Horrible customer service PERIOD! WAS a customer for a few years...a few things happened nothings perfect but I give a business that I've built a relationship with 3 strikes before no longer patronizing (probably 2 tries too many) but their issue is they have all these rules (that's great) at least if they followed their own rules... can't be late...(watch a few of the techs come in late having customers waiting at their station, only customers allowed (their kids running all around the shop WITH NO MASK) ETC.... basically cheap ain't always better...rather pay $50 for nails and get $50 service rather than $20 nails and that speaks to the level of service you'll get. DO BETTER FAVI!
Time: Dec/30/2021 (2 weeks ago)
For starters Terrible services. I don’t really do review and I never had such a bad experience with getting my nails done before. I went with my friend, It was our first time trying this place out. We took the last slot at 6 pm and nail tech are kinda rude and did not want to do any design we wanted. Mind you we sent over pictures of what we wanted before booking the appointment and they said that they can do the color and design we wanted. When we got there, let me tell you are expectations were to high, the nail tech were talking about who is going to take who. did not know what our designs were. They didn’t have the color on the photo! Clearly disorganized!! The nail tech took time out of my slot and I only had around 30 min until closed and my design was ugly and not what I wanted. She sure was rushing the process. They must have been hungry too because all they can talk about is eating chicken 😂. The girl in the front was with a I don’t care attitude while helping us and munching on some Doritos lol! On top of that the nail tech even started drilling her own acrylic while doing my nails and her acrylic started flying towards my face. Also they didn’t deduct our deposit. We had to call them 3 times to even receive our $20 deposit. Beware of this nail salon. Know who you are booking with because clearly we did not!!!
Time: Dec/30/2021 (2 weeks ago)
I went for a pedicure and loved every moment of it! I had a private room, Erma was very patient and friendly!! Loved the experience overall!
Time: Dec/30/2021 (2 weeks ago)
My experience was terrible they were very unprofessional rushing did not have the proper color as well as being very inconsiderate. The nail was uneven and crooked the shape and color was nothing that I wanted she was unaccommodating when it came to them not having the correct acrylic powder as well as me sending a previous picture to what I wanna prior to my appointment. My friend and I went there and this was our first experience and we will never go back we can tell that they were in a rush they only had an hour slot so they were unable to do a lot of designs or able to do a simple sale which is what I got. As you can see in the picture I posted it was very uneven she also was in so much of a rush that while following my nail she also filed my skin and caused me to believe I was very disappointed in this experience and will never go back I suggest that nobody goes back here and don’t even try it if you do please read the Google reviews which is something that we should have done I hope that these reviews get taken seriously because There are more negative and one star reviews than anything especially with her being unprofessionalism as well as the nail techs rushing. I also hope the owner of the shop is aware that their business is very unprofessional their nail techs need a lot more training and overall just a terrible experience they were also unaware of their own inventory they didn’t know the colors they had nor the glitter my friend ended up having Mitch match glitter because she was in a rush and apparently they were trying to leave at seven to go get chicken😂🤣
Then I called to see what they could do about it the lady had an attitude and said I would have to go there get them soaked off in order to get a refund very unprofessional and petty, the most I should have to do is send a picture of what I wanted vs what I got😂🤣
The photos below are a comparison of what I wanted versus what I got.
Time: Dec/06/2021 (a month ago)
Professional! On-time by appointment only! Creative nail 💅 styles!
