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BUSINESS
Citadel Nails and Spa
750 Citadel Drive West
Colorado Springs, CO
http://www.citadelnails.com/
Rating:
(2.3)

HOURS
Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: Aug/21/2018 (3 weeks ago)
I went in to get my nails done for my wedding and they got me in right away. T was my nail tech and she did an amazing job! They turned out so beautiful! She painted my nails so they looked elegant and classy. She was friendly and it was such a pleasant experience!Thank you so much for helping me feel glamorous! :)Now I want to get my nails painted all the time!

Time: Aug/20/2018 (3 weeks ago)
The service at this salon has continued to decline. The staff is RUDE and don’t care to do a good job. Most of them rush you in and rush you out only looking to get as much money as they can. I brought my daughter in with me. The woman who did her pedicure was impatient, leaning over her later at a table without saying excuse me, and tossed her shoes toward her while she was at the dryer, rather than getting up and placing them near her. We asked for a flower on her toes. However, they said it would take too long to do it and offered a sticker instead??? Really ???. No conversation with customers - it is ALL about the money at this salon. If you are looking for good service, keep it moving because you won’t get it here.

Time: Jul/20/2018 (a month ago)
This was absolutely the worst nail place and disappointment I've had as a nail experience. I paid 45 for my nails my own polish and I gel top. 30 full set 5 for shape and 5 for gel top. Plus a five tip added to my total. Without my permission. I spent almost three hour getting my nails done. The tech informed me if the bottom paint didn't dry all the way they top would crack. My nails weren't all the way paint and the glass crack in the same place on every nail plus many more locations. I called the following morning before work and the owner claimed she'd fix it. The following day after work was to late still communicating with the owner throughout this process. so I come in today as we spoken about and she tells me its not their fault and she would only put top coat on my nails no other fixed. Practically refused to put gel paint to correct this problem.. she said I must pay 25 additional dollars after saying she would fix it. A kind hearted customer waiting volunteered to pay for the fix which didn't make the owner happen. To say the least the owner was so unprofessional and had zero customer service. She just wanted me to pay more money for over priced quality and care . I fell robbed . I'll post picture and videos of this disappointment

Time: Jun/04/2018 (3 months ago)
Stayed open for my friend and I, because we live an hour away. She took her time and did an amazing job. Great music, great aesthetic. Kay was super gentle, and was constantly getting reassurance that I liked how they were looking. 10/10 highly recommend!

Time: Jun/14/2018 (3 months ago)
Take my daughter here for her birthday. She liked this place, the staff was very friendly, my daughter and she talked and laughed all the time. The space is very comfortable, the air is very fresh and the nail of my daughter is gorgeous. Will be back!!!





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